Assistant Manager - Springwood Hotel

Endeavourgroupcareers; Springwood; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

ALH Hotels discount card

Discounts at Woolworths / BIG W

Endeavour Wellbeing Support

Career growth within Endeavour Group

Job summary

Springwood Hotel is seeking an Assistant Manager to lead the floor across the bar, bistro and gaming areas in a fast-paced environment. You will coordinate a large crew, support the Publican, and drive elite standards of hospitality on every shift.

The role requires hands-on management, a current RSA/RSG, RMLV and Approved Managers Licence as per NSW state requirements, and a passion for great customer service. Join ALH Hotels within the Endeavour Group network.

Qualifications

• This is a hands-on role requiring physical tasks.
• Experience supervising in bar, Bistro or gaming room is preferred.
• RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Manage floor operations and lead a high-volume crew.
• Support the Publican to run the pub smoothly, safely, and with a great vibe.
• Step up as Publican while leading a team of hospitality staff.
• Handle hiccups before they turn into problems and keep energy high.

Education

RSA/RSG licences, RMLV and Approved Managers Licence

Job description

Assistant Manager | Springwood Hotel

Are you a hospitality professional ready to run the floor at one of the most prominent, high-volume venues in South East Queensland? The Springwood Hotel is looking for a driven, floor-focused Assistant Manager who thrives in a fast-paced environment and knows how to keep a large crew moving in perfect sync.

"The Springwood" is a buzzing community powerhouse .Whether it's managing a packed weekend dining crowd in the bistro, running a bustling house for major live sports in the bar, or overseeing our top-tier gaming room operations, this venue requires a leader who loves being right at the center of a high-velocity trade. We need someone with sharp operational instincts who can maintain elite standards and deliver great hospitality across every shift.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you're part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You've been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You've learned from great managers and now you're ready to step up
• You've got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You've got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you're keen to learn, lead, and laugh while making this pub the best spot in town - we'd love to hear from you.

The benefits are good too!

• Grow your career within ALH Hotels and the wider Endeavour Group network.
• An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands.
• Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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