Assistant Manager - Royal Hotel Gatton

ALH Recruitment; Gatton; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Discount card for ALH Hotels/Endeavour

Endeavour Wellbeing Support

Career growth within ALH Hotels & Ende

Job summary

The Royal Hotel Gatton is seeking a driven Assistant Manager to lead front-of-house and gaming floor operations at a busy multi-department venue, delivering warm, country hospitality and maintaining gold-standard presentation.

You will supervise bar, bistro, gaming and rooms teams, collaborate with the Publican, and step up to lead shifts with energy, strong people skills, and safety awareness. RSA/RSG, RMLV and Approved Managers Licence holders are preferred.

Qualifications

• Strong leadership and guest-service background
• Experience supervising hospo teams across multiple departments
• Current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

Responsibilities

• Lead front-of-house, bistro, sports bar, gaming floor and hotel-room operations to ensure smooth service
• Support the Publican to keep the pub running safely and with a great vibe
• Mentor and supervise a team of hospitality staff during shifts
• Resolve issues promptly to maintain high service standards
• Bring energy, service, and warm hospitality to every shift

Skills

Leadership

Customer service

Team supervision

People skills

Operational sense

Education

RSA/RSG, RMLV & Approved Managers Licence

Job description

Are you a hospitality professional ready to run the floor at one of the Lockyer Valley’s most iconic suburban venues? The Royal Hotel Gatton is looking for a driven, customer-focused Assistant Manager who loves classic regional pub culture, thrives in a fast-paced environment, and knows how to keep a multi-department venue firing on all cylinders!

"The Royal" is a buzzing local powerhouse. Whether you’re steering a busy lunch or dinner rush in the bistro, orchestrating a high-tempo weekend trade in the sports bar, or managing operations across our gaming floor and hotel rooms, this role demands a leader with sharp operational instincts who loves being right in the heart of the action. We need someone who can maintain gold-standard presentation, build strong relationships with local regulars, and deliver warm, authentic country hospitality on every shift.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you’re part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’ve been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You’ve learned from great managers and now you’re ready to step up
• You’ve got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You’ve got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

If you’re keen to learn, lead, and laugh while making this pub the best spot in town – we’d love to hear from you.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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