Assistant Manager - Palm Beach Hotel

Endeavour Group Careers; Gold Coast City; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Exclusive staff discounts across ALH,B

Job summary

Endeavour Group's Palm Beach Hotel is seeking an Assistant Manager to lead a busy hospitality floor on the Gold Coast. You will drive smooth operations across bar, bistro, and gaming areas, ensuring elite service and a positive guest experience.

The role requires hands-on leadership, the ability to manage a large crew, and current RSA/RSG, RMLV, and Approved Managers Licence. If you thrive in fast-paced settings, join a flagship venue under the Endeavour Group umbrella.

Qualifications

• This is a hands-on role requiring the ability to manage a team on a busy hospitality floor.
• Strong people skills and the ability to lead a crew during peak periods.
• Licences required: RSA/RSG, RMLV and Approved Managers Licence as per state requirements.

Responsibilities

• Lead a high-energy service team across bar, dining and gaming operations.
• Support the Publican to run the venue safely and with a great vibe.
• Motivate staff, manage shifts, and ensure consistent hospitality standards.

Skills

People skills

Team leadership

Operational mindset

Tools

RSA/RSG Licence

RMLV Licence

Approved Managers Licence

Job description

Job Description

Job Description

Assistant Manager | Palm Beach Hotel

Are you a hospitality professional ready to run the floor at one of the most vibrant and high-volume coastal venues on the southern Gold Coast? The Palm Beach Hotel is looking for a driven, floor-focused Assistant Manager who thrives in a fast-paced environment and knows how to keep a large crew moving in sync.

"The Palmy" is a high-performing coastal flagship . Whether it's a packed weekend crowd enjoying live sports, a bustling family dinner rush in the bistro, or managing our premium gaming and retail operations, this venue requires a leader who loves being right at the center of a high-energy trade. We need someone with sharp operational instincts who can maintain elite standards and ensure our sun-seeking locals and regulars receive gold-class hospitality on every shift.

A day in the life of an Assistant Manager:

• Get to know the locals so well they think you're part of the crew
• Support the Publican to keep the pub running smoothly, safely, and with a great vibe
• Learn the ropes of being a Publican while leading a team of absolute hospo legends
• Handle hiccups before they turn into headaches
• Bring the energy, the service, and the smiles every single shift

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You've been around the bar, bistro, or gaming room block, and maybe already done some supervising
• You've learned from great managers and now you're ready to step up
• You've got the confidence, pride, and people skills to be the face of the pub when the boss is away
• You've got a current RSA/RSG, RMLV and Approved Managers Licence as per state requirements

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy's and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.