Assistant Manager, Multi-Agency Panel Secretariat

Department of Justice and Community Safety, Victoria; City of Melbourne; On-site; AUD 116,000 - 141,000; Full time

Job summary

Department of Justice and Community Safety, Victoria invites applications for the Assistant Manager, Multi-Agency Panel Secretariat. This VPS Grade 5 role supports the Multi-Agency Panel and oversees information sharing, coordination of service planning and escalation management within the Post Sentence Branch.

The role requires strong stakeholder management, excellent communication and negotiation skills, and the ability to navigate complex legislative environments to improve outcomes for

Qualifications

• Experience in a complex service delivery environment.
• Ability to interpret legislation, policies and guidelines to inform sound decision-making.
• Experience in the criminal justice, forensic health, disability or related human services sectors.
• Strong stakeholder management and negotiation skills.

Responsibilities

• Managing the development and review of Coordinated Service Plans for individuals with complex needs and presenting matters to the Multi-Agency Panel.
• Building and maintaining productive relationships with internal and external stakeholders to support coordinated service delivery and information sharing.
• Managing service gaps, blockages and escalations affecting offenders subject to post-sentence orders.
• Providing strategic and operational advice to support the effective operation of the Panel and Secretariat.
• Project managing systemic service issues and contributing to continuous improvement initiatives across the post-sentence service system.
• Leading and supporting staff within the Secretariat to achieve high-quality outcomes and maintain strong service delivery standards.

Skills

Stakeholder management

Communication

Negotiation

Problem solving

Leadership

Policy interpretation

Job description

• Support the effective and efficient operation of the Multi-Agency Panel.
• Fixed Term (2 years), Full-Time opportunity.

About This Role

• Support the effective and efficient operation of the Multi-Agency Panel.
• Fixed Term (2 years), Full-Time opportunity.
• VPS Grade 5: $116,413 - $140,849 plus superannuation.

The Department of Justice and Community Safety is seeking an Assistant Manager, Multi-Agency Panel Secretariat to provide a critical role within the Post Sentence Branch.

About The Business Unit

Corrections Victoria manages Victoria's adult corrections system and works to enhance community safety through the safe management and rehabilitation of offender

The Post Sentence Branch provides oversight of Victoria's post-sentence scheme, supporting the management of serious sex and violent offenders subject to ongoing supervision or detention under Serious Offenders Act 2018.

The Multi Agency Panel brings together executive representatives from DJCS, the Department of Health, the Department of Families, Fairness and Housing, and Victoria Police to coordinate service responses, manage risk, and resolve complex cross-agency issues.

About The Role

The Multi-Agency Panel Secretariat supports the effective and efficient operation of the Multi-Agency Panel and acts as a central point for information sharing and interdepartmental liaison. The Secretariat is responsible for coordinating service planning, supporting complex case management arrangements, and facilitating the resolution of service gaps and escalations.

Reporting to the Manager, Multi-Agency Panel Secretariat, the Assistant Manager plays a key leadership role, working collaboratively with senior stakeholders across government agencies to support the operation of the Panel and improve outcomes for individuals with complex needs. The role requires highly developed stakeholder management, communication, negotiation and problem-solving skills, together with the ability to navigate complex legislative and service delivery environments.

Please note: this role involves regular exposure to sensitive and explicit material relating to serious sex and serious violent offending.

Key Responsibilities Include

• Managing the development and review of Coordinated Service Plans for individuals with complex needs and presenting matters to the Multi-Agency Panel.
• Building and maintaining productive relationships with internal and external stakeholders to support coordinated service delivery and information sharing.
• Managing service gaps, blockages and escalations affecting offenders subject to post-sentence orders.
• Providing strategic and operational advice to support the effective operation of the Panel and Secretariat.
• Project managing systemic service issues and contributing to continuous improvement initiatives across the post-sentence service system.
• Leading and supporting staff within the Secretariat to achieve high-quality outcomes and maintain strong service delivery standards.

About You

• Proven experience working within a complex service delivery environment, ideally supporting individuals with multiple and complex needs and/or operating within a legislative framework.
• Strong ability to interpret and apply legislation, policies, procedures and guidelines to inform sound decision-making.
• Experience in the criminal justice, forensic health, disability or related human services sectors.
• Highly developed stakeholder management, communication and negotiation skills, with the ability to influence outcomes across multiple agencies.
• Demonstrated critical thinking and problem-solving capability, with experience managing complex issues and driving practical solutions.
• Experience leading teams, fostering collaboration and delivering results in challenging and sensitive environments.
• Relevant qualifications or equivalent experience working in a correctional, forensic health, disability, community services, or other related environment operating within a legislative framework are desirable but not mandatory.

CHILD SAFE STATEMENT OF COMMITMENT

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted