Assistant Manager - Customer-Centric Centre Lead

Kennards Self Storage; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

On-the-job training

Competitive salary

Career development

SIP course contribution

Employee referral program

Job summary

Kennards Self Storage Cranbourne is seeking an Assistant Manager to run the centre daily with autonomy and a strong focus on customer service. You’ll deliver sales support, oversee operations and administration, and contribute to a welcoming, safe, well-presented facility.

You’ll enjoy four weeks of on‑the‑job training with experienced managers, ongoing development, and a culture that values learning, ownership and continuous improvement in a growing Australian family‑owned business.

Qualifications

• Experience delivering excellent customer service and sales.
• Ability to work in small teams and take ownership.
• Willingness to learn and grow within a family‑owned business.

Responsibilities

• Deliver outstanding customer service and sales, helping customers find the right storage and packaging solutions.
• Maintain a high standard of cleanliness, safety and maintenance at the centre.
• Manage daily operations and administration.
• Create the space for change and continuous improvement.

Skills

Customer service

Sales

Organisation

Ownership mindset

Teamwork

Job description

Kennards Self Storage Cranbourne is seeking an Assistant Manager to run the centre daily with autonomy and a strong focus on customer service. You’ll deliver sales support, oversee operations and administration, and contribute to a welcoming, safe, well-presented facility.

You’ll enjoy four weeks of on‑the‑job training with experienced managers, ongoing development, and a culture that values learning, ownership and continuous improvement in a growing Australian family‑owned business.