Assistant Manager - Cairns

Foot Locker; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Foot Locker in Cairns, Australia seeks a store leadership candidate to guide the team in delivering outstanding in-store customer experience. You will cover store operations, training, employee management, visual merchandising, and asset protection.

In the absence of the Store Manager, you will take on managerial duties to drive sales and maximize store profit. You will coach, motivate, and develop staff, ensuring knowledgeable service and strong product awareness to meet expectations across

Qualifications

• Demonstrated leadership ability with experience in a customer-facing sales setting.
• Confident in engaging customers to deliver an elevated experience.
• Motivated to achieve results through customer interaction and product knowledge.
• Responsive to changing demands in a fast-paced omni-channel retail environment.
• Ability to complete tasks independently with minimal supervision.
• Strong analytical skills and integrity.

Responsibilities

• Coaching and motivating the team to drive sales and exceptional service.
• Ensure high customer satisfaction through product knowledge and teamwork.
• Deliver sales, customer experience, merchandising, visual, and operational goals.
• Serve as a liaison between customers, sales associates, and store leadership.
• Learn and share product trends to meet customer needs.
• Maintain up-to-date product knowledge and awareness of trends.
• Contribute to a positive, inclusive work environment.

Skills

Leadership

Customer service

Sales driving

Team management

Product knowledge

Omni-channel retail

Flexibility

Job description

Overview

you can’t think of anywhere else you'd rather be. you enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Overview

you can’t think of anywhere else you'd rather be. you enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities

• Coaching, and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer's needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays