Assistant Manager

Rebel Sport; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Rebel Sport in the Greater Sydney Area is seeking an Assistant Manager to support daily store operations, coordinate staff, and oversee opening and closing procedures to ensure brand standards and a safe, inviting shopping environment.

You will lead and coach team members to deliver exceptional customer service, drive sales, and contribute to local promotions and inventory control. This role requires flexible hours, weekend availability, and a passion for sport.

Qualifications

• Experience in retail or customer-facing environments.
• Leadership capabilities including supervision and coaching.
• Operational skills covering stock management, merchandising, cash handling, and basic reporting.
• Strong communication and interpersonal skills.
• Organizational and problem-solving abilities.
• Comfort working in a fast-paced, physical retail environment with weekend/evening/public holiday flexibility.
• Interest in sport and helping customers find products that support their goals.
• Prior experience as an assistant manager or supervisor in retail/hospitality is advantageous.

Responsibilities

• Support Store Manager in daily store operations.
• Coordinate staff schedules and oversee opening/closing procedures.
• Ensure merchandising and stock meet brand standards.
• Lead and coach team to deliver excellent customer service and drive sales.
• Contribute to local marketing and promotional activities.
• Support inventory control and loss prevention.
• Assist with training and performance feedback.

Skills

Team leadership

Customer service

Stock management

Cash handling

Communication

Organizational skills

Conflict resolution

Flexibility

Retail/hospitality experience

Coaching

Education

Business / Retail management qualification

Tools

POS system

Job description

Company Description

Rebel Sport is Australia’s leading sporting goods specialist retailer, known for offering standout products, global brands, and a memorable in-store experience. The company is driven by a belief in the transformative power of sport, viewing it as any activity that gets people moving and helps build confidence, reduce stress, and improve wellbeing. Rebel embraces diversity and inclusion, welcoming team members and customers from all walks of life and championing the idea that sport is for everyone. The culture encourages individuals to be their best selves and to share their passion for sport with the community. Rebel’s Home Ground support office is based in Rhodes, Sydney, with retail locations across the Greater Sydney Area.

Role Description

The Assistant Manager is a full-time, on-site role based in the Greater Sydney Area, supporting the Store Manager in daily store operations. This includes coordinating staff schedules, overseeing opening and closing procedures, and ensuring merchandising and stock levels meet brand standards. The role involves leading and coaching team members to deliver excellent customer service, drive sales, and maintain a safe, inclusive, and engaging store environment. The Assistant Manager contributes to local marketing and promotional activities, supports inventory control and loss prevention, and monitors store performance metrics. This position also assists with training, performance feedback, and fostering a culture that reflects Rebel’s passion for sport and diversity.

Qualifications

• Experience in retail or customer-facing environments, with skills in customer service, sales support, and conflict resolution.
• Leadership capabilities, including team supervision, coaching, delegation, and performance feedback.
• Operational skills covering stock management, merchandising, cash handling, and basic reporting.
• Strong communication and interpersonal skills, with the ability to build rapport with diverse team members and customers.
• Organizational and problem-solving abilities, including time management, prioritization, and attention to detail.
• Comfort working in a fast-paced, physical retail environment, with flexibility to work weekends, evenings, and public holidays as needed.
• Interest in sport, fitness, or active lifestyles, and enthusiasm for helping customers find products that support their goals.
• Previous experience in an assistant manager or supervisor role in retail or hospitality is highly regarded; vocational or tertiary qualifications in business, retail management, or a related field are an advantage.