Assistant Director, Performance & Governance, Control Ops

Australian Capital Territory; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

ACT Ambulance Service is seeking an Assistant Director, Performance and Governance to lead the development and continuous improvement of governance and performance frameworks within the Control Centre. You will provide evidence-based advice to senior leaders, design and maintain performance systems, and drive accountability, quality and operational excellence across the civilian workforce.

Working with operational leaders and ACT Government stakeholders, you will foster a culture of learning,

Responsibilities

• Lead the development and continuous improvement of governance and performance frameworks within the ACTAS Control Centre.
• Provide evidence-based advice to senior leaders that informs decision-making and enhances service delivery.
• Design, implement, and maintain performance systems to establish clear expectations, enable continuous improvement, and support operational excellence.

Job description

ACT Ambulance Service is seeking an Assistant Director, Performance and Governance to lead the development and continuous improvement of governance and performance frameworks within the Control Centre. You will provide evidence-based advice to senior leaders, design and maintain performance systems, and drive accountability, quality and operational excellence across the civilian workforce.

Working with operational leaders and ACT Government stakeholders, you will foster a culture of learning,