Assistant Director, Advisory Services

Workforce Inspectorate Victoria; City of Melbourne; Hybrid; AUD 180,000 - 230,000; Full time

Job summary

The Assistant Director of the Advisory Services team at Workforce Inspectorate Victoria is a senior operational leadership role charged with driving regulatory operations and delivering strategic outcomes across the organisation.

Reporting to the Deputy Commissioner, you will translate strategy into team workplans, lead high‑performing staff, manage risks, and partner with senior leaders to ensure high‑quality public-facing services and licensing programs.

Qualifications

• Proven experience in a senior client services and/or licensing schemes leadership role within a regulatory environment.
• Deep understanding of regulatory best practices and operational policies.
• Exceptional ability to translate strategy into actionable plans.
• Strong leadership skills with a track record of building and managing high-performance teams.

Responsibilities

• Strategic Leadership: Translating strategy into team workplans to achieve key outcomes.
• Operational Excellence: Proactively managing operational risks and ensuring best practice regulatory policies and processes.
• Collaborative Success: Working closely with senior leadership to achieve cross-organisational goals.
• Team Empowerment: Shaping and leading high-performance teams to deliver exceptional service in a regulatory environment.

Skills

Leadership

Strategic planning

Regulatory operations

Stakeholder management

Communication skills

Job description

The Assistant Director of the Advisory Services team is a senior operational leadership role responsible for driving effective regulatory operations and organisational outcomes across the Workforce Inspectorate. The position provides strategic operational leadership, drawing on a strong understanding of regulatory best practice, policies, processes and practices to ensure operational priorities are delivered effectively.

The role works closely with senior leadership across the Workforce Inspectorate to coordinate and deliver cross-organisational operational outcomes aligned with strategic priorities. The Assistant Director provides leadership and direction to ensure regulatory operations are efficient, consistent and focused on achieving high-quality service and organisational outcomes.

As an experienced people leader, the Assistant Director is responsible for building and maintaining high-performing teams and fostering a culture of excellence and best-practice service delivery within a regulatory environment. The role may also undertake responsibilities across other areas of the Workforce Inspectorate’s broader regulatory functions as required.

About the role

Reporting to the Deputy Commissioner, the Assistant Director of the Advisory Services team will play a pivotal role in delivering the WorkforceInspectorate’s public-facing services and child employment licensing function. This senior leadership position involves:

• Strategic Leadership:Translating strategy into team workplans to achieve key outcomes.
• Operational Excellence:Proactively managing operational risks and ensuring best practice regulatory policies and processes.
• Collaborative Success:Working closely with senior leadership to achieve cross-organisational goals.
• Team Empowerment:Shaping and leading high-performance teams to deliver exceptional service in a regulatory environment.

WhatWe’reLooking For:

• Proven experience in a senior client services and/or licensing schemes leadership role within a regulatory environment.
• Deep understanding of regulatory best practices and operational policies.
• Exceptional ability to translate strategy into actionable plans.
• Strong leadership skills witha track recordof building and managing high-performance teams.
• Excellent communication and interpersonal skills.

For more information, please see the Position Description.

Applications close at midnight on 18/10/2026. If you require a copy of this advertisement in an accessible format, please contact the Recruitment team

Other relevant information:

Preferred candidates will be required to complete a Pre-employment Declaration and Consent form along with a Nationally Coordinated Criminal History Check. Applicants must be an Australian citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

The Workforce Inspectorate actively promotes diversity, inclusion, and an equal opportunity workplace.

We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities.

All roles at The Workforce Inspectorate can be worked flexibly, however this may differ from role to role.

The Workforce Inspectorate is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with our obligations under the Occupational Health and Safety Act 2004 (OH&S Act).

To support this the Workforce Inspectorate has a COVID-19 Vaccination policy which strongly recommends all employees be fully vaccinated.