Assistant Centre Manager

Belgravia Health & Leisure Group Pty Ltd; Sydney; In loco; AUD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Belgravia Leisure is seeking an Assistant Centre Manager at the NSW Ian Thorpe Aquatic Centre in Sydney. You will lead a cross-functional team, drive customer experience, and support revenue and operations to deliver centre-wide results.

The role emphasizes health and safety compliance, learn-to-swim programs, and efficient pool operations, with a focus on attendance growth and program participation.

Competenze

• Full-time work rights in Australia.
• Essential certifications: First Aid and CPR, WWCC, and National Police Check.
• Lifeguard and pool operations certifications required.

Mansioni

• Lead and manage the centre in the absence of the Centre Manager.
• Drive centre attendance, program participation and customer experience.
• Oversee health, safety, risk and compliance with NSW guidelines.
• Coordinate cross-functional teams across sales, operations and programming.

Conoscenze

People leadership

Team management

Customer service excellence

Sales and revenue focus

Target achievement

Cross-functional collaboration

Formazione

First Aid and CPR Certificate

Working with Children Check

National Police Check

Royal Life Saving Pool Lifeguard Certificate

Royal Life Saving Pool Operations Certificate

Descrizione del lavoro

NSW, Ian Thorpe Aquatic Centre - Sydney 2007

• Have you managed high-performing teams?
• Are you an outstanding people leader, ready to coach, inspire and lead a cross-functional team at a new and purpose-built City of Sydney facility?
• Do you have a successful track record in managing leisure facilities, marketing, sales, projects and management?

As a key member of our Centre's Leadership Team, the Assistant Centre Manager assists with the people and process revenue, and all other operational elements of a recreation and/or aquatic centre covered by the 'City of Sydney Contract'.

The Role

The role focus' on helping to deliver centre-wide results, while also being responsible for leading and managing the centre in the absence of the Centre Manager. This requires the position holder to lead by example and hold a range of skills and capabilities across all centre functions including customer experience, 360 products, learn to swim programs, health and safety compliance, and pool operations.

Crucial role to provide centre leadership and assist with driving leisure centre attendance and program participation, in a context of health, safety and compliance.

With key accountabilities for:

• Sales, Patron Experience, Risk Mitigation and Compliance Prior experience in industry sectors such as Health, Fitness, Aquatics, Hospitality, Tourism, Retail or Business.
• Proven team leader or people management and have an overall ability to lead, motivating a team and developing others.
• Excellent customer service skills, sales, and the ability to achieve targets and key performance indicators.
• Demonstrate flexibility, adaptability, resilience, and ability to accept feedback.
• An understanding of WHS and risk including the Guidelines for Safe Pool Operations and NSW Health regulations.

Essential qualifications

• Full-time work rights in Australia
• Current First Aid and CPR Certificate
• Obtain a valid Working with Children Check and National Police Check
• Royal Life Saving Pool Lifeguard Certificate
• Royal Life Saving Pool Operations Certificate

The Company

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to ourchild safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.