Assistant Boutique Manager - Chadstone

CAMILLA; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Training & development

Personal growth

Discounts

Uniform allowance

Sample sales

Global brand

Job summary

CAMILLA is hiring an Assistant Boutique Manager for our Chadstone Boutique in Melbourne. This role focuses on delivering exceptional service, deep product knowledge, and representing CAMILLA with the brand's storytelling.

You will support the Boutique Manager in daily operations, drive KPI performance, coach team members, and oversee visual merchandising to create a captivating in-store experience in line with CAMILLA standards.

Qualifications

• 2–3 years minimum retail management experience.
• Strong customer service focus and brand representation.

Responsibilities

• Maintain the highest level of service to our retail customers.
• Act as the storyteller of CAMILLA with extensive product knowledge.
• Lead their Boutique Tribe by example using CAMILLA values.
• Assist the Boutique Manager in day-to-day boutique operations.
• Meet KPIs and coach others to achieve theirs.
• Handle visual merchandising and sensory store experience.
• Implement innovative approaches to retain and attract customers.
• Ensure boutique and angels align with CAMILLA standards.

Skills

Retail management

Customer service

Job description

We're searching for an experienced Assistant Boutique Manager to join our Chadstone Boutique in Melbourne!

Born 24 years ago on the beaches of Bondi, CAMILLA has grown into an international luxury retailer that is taking the world by storm. Our unique pieces resonate with the adventurous spirit within all women, men and children who step foot into our Boutiques.

Our Assistant Boutique Manager will be required to:

• Maintain the highest level of service to our retail customers
• Have an extensive product knowledge and must be able to act as the storyteller of CAMILLA
• Lead their Boutique Tribe by example using the CAMILLA values
• Assist the Boutique Manager in the day to day management of the boutique
• Meet KPI's and coach others to achieve theirs
• Take responsibility for the Boutiques Visual Merchandising and sensory experience
• Implement innovative approaches to retain and attract customers
• Ensure that the Boutique and it's angels are in line with the CAMILLA standards

Who we are searching for:

• A confident and bright retailer with previous retail management experience (2-3 years minimum)
• An individual who understands customer service and can tailor in-store experiences to each customer
• Someone who relishes in the beautiful surroundings of the boutique and wants to maintain this to the highest standard
• An empathetic and kind leader
• A retail thoroughbred, with proven experience and success in sales and KPI's
• A presentable and passionate angel who is a brand ambassador

Perks of working with CAMILLA!

• Amazing training and development opportunities to cement your career in retail
• A true focus on personal development and growth
• A supportive national retail tribe
• Generous discounts, uniform allowances and access to sample sales
• Be apart of a global and expanding brand

With love xx

At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality.

When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

We will adjust our recruitment process to support accessibility needs

Equality will know no boundaries within our walls and wherever we go.