Assistant Boutique Manager - Pacific Fair

CAMILLA; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Training & development

Personal growth

National retail tribe

Discounts & sample sales

Global brand

Job summary

CAMILLA is seeking an Assistant Boutique Manager for our Pacific Fair Boutique on the Gold Coast. The role requires 2–3 years of retail management experience with a passion for exceptional customer service and brand storytelling.

You will lead by example, coach team members to meet KPIs, and manage day-to-day operations, visuals, and the in-store sensory experience within CAMILLA standards.

Qualifications

• Minimum 2–3 years of retail management experience.
• Ability to tailor in-store experiences to each customer.
• Presentable, empathetic leader with strong sales focus.

Responsibilities

• Maintain the highest level of service to our retail customers.
• Have extensive product knowledge and act as the storyteller of CAMILLA.
• Lead their Boutique Tribe by example using CAMILLA values.
• Assist the Boutique Manager in day-to-day management of the boutique.
• Meet KPI's and coach others to achieve theirs.
• Take responsibility for the boutique visuals and sensory experience.
• Implement innovative approaches to retain and attract customers.
• Ensure the boutique and its angels are aligned with CAMILLA standards.

Skills

Retail management

Customer service

KPI coaching

Job description

We're searching for an experienced Assistant Boutique Manager to join our Pacific Fair Boutique in the Gold Coast!

Born 14 years ago on the beaches of Bondi, CAMILLA has grown into an international luxury retailer that is taking the world by storm. Our unique pieces resonate with the adventurous spirit within all women, men and children who step foot into our Boutiques.

Our Assistant Boutique Manager will be required to:

• Maintain the highest level of service to our retail customers
• Have an extensive product knowledge and must be able to act as the storyteller of CAMILLA
• Lead their Boutique Tribe by example using the CAMILLA values
• Assist the Boutique Manager in the day to day management of the boutique
• Meet KPI's and coach others to achieve theirs
• Take responsibility for the Boutiques Visual Merchandising and sensory experience
• Implement innovative approaches to retain and attract customers
• Ensure that the Boutique and it's angels are in line with the CAMILLA standards

Who we are searching for:

• A confident and bright retailer with previous retail management experience (2-3 years minimum)
• An individual who understands customer service and can tailor in-store experiences to each customer
• Someone who relishes in the beautiful surroundings of the boutique and wants to maintain this to the highest standard
• An empathetic and kind leader
• A retail thoroughbred, with proven experience and success in sales and KPI's
• A presentable and passionate angel who is a brand ambassador

Perks of working with CAMILLA!

• Amazing training and development opportunities to cement your career in retail
• A true focus on personal development and growth
• A supportive national retail tribe
• Generous discounts, uniform allowances and access to sample sales
• Be apart of a global and expanding brand

With love xx

At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality.

When welcoming a new member into our Tribe, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

We will adjust our recruitment process to support accessibility needs

Equality will know no boundaries within our walls and wherever we go.