Asset Performance Engineer

AGL; Sydney; On-site; AUD 110,000 - 170,000; Full time

Job summary

AGL is seeking an Asset Performance Engineer to optimise and support a growing portfolio of distributed energy assets, including solar PV systems. You will work across monitoring, fault diagnosis, onboarding and technical support to maximise asset performance.

This role can be based in Sydney or Melbourne, working with customers, suppliers and contractors in a fast-paced environment to deliver reliable energy services for a cleaner future.

Qualifications

• Tertiary qualification in a STEM discipline.
• Experience in solar PV system design, monitoring and/or operations is highly regarded.
• Sound understanding of relevant Australian standards and regulatory requirements.
• Demonstrated ability to solve complex technical problems and manage priorities.
• Excellent communication with contractors, suppliers, customers and internal teams.

Responsibilities

• Monitor and analyse system performance using monitoring platforms to identify and resolve faults.
• Provide remote technical support and occasional site-based assistance to contractors.
• Support service case management and liaise with suppliers regarding technical support and warranty claims.
• Complete technical onboarding of newly installed energy assets, including design and handover reviews.
• Review contractor documentation from planned and reactive maintenance activities.
• Lead investigations into complex technical issues and contribute to continuous improvement initiatives.
• Build strong relationships with customers, suppliers and contractors.

Skills

Solar PV monitoring

Technical troubleshooting

Strong communication

Project onboarding

Education

Bachelor's degree in STEM

Tools

SCADA

Job description

Join the change. Electrify your future!

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.

Join the change. Electrify your future!

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.

At AGL, we're reimagining how homes and businesses connect with energy, accelerating the transition to a more sustainable future. As part of our Sustainable Business Energy Solutions team, you'll play a key role in optimising and supporting a growing portfolio of distributed energy assets, including solar PV systems and emerging renewable technologies.

About the Role

As an Asset Performance Engineer, you'll sit within the Asset Performance team, helping ensure the ongoing reliability, performance and optimisation of distributed energy assets once they're operational. Working across monitoring, troubleshooting and continuous improvement activities, you'll play a critical role in maximising asset performance and delivering strong outcomes for customers and stakeholders.

This is a highly technical role with a strong focus on solar PV performance monitoring, fault diagnosis, project onboarding and technical support across a diverse portfolio of renewable energy systems.

The role can be based in either Sydney or Melbourne.

Key Responsibilities

• Monitor and analyse system performance using industry-leading monitoring platforms to identify and resolve faults.
• Provide remote technical support and occasional site-based assistance to contractors investigating and rectifying system issues.
• Support service case management and liaise with suppliers regarding technical support and warranty claims.
• Complete technical onboarding of newly installed energy assets, including design, operational and handover reviews.
• Review contractor documentation from planned and reactive maintenance activities.
• Lead investigations into complex technical issues and contribute to continuous improvement initiatives across the business.
• Build strong relationships with customers, suppliers and contractors.

About You

• Tertiary qualification in a STEM discipline.
• Experience in solar PV system design, monitoring and/or operations is highly regarded.
• SAA / CEC qualifications are highly regarded, however not essential.
• Sound understanding of relevant Australian standards and regulatory requirements.
• Demonstrated ability to solve complex technical problems and manage competing priorities.
• Exceptional communication skills and the ability to engage effectively with contractors, suppliers, customers and internal teams.
• Highly organised, detail-oriented and comfortable working in a fast-paced environment.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is proud to be a WORK180 Endorsed Employer for All Women.

At AGL, we use some AI-enabled tools to support recruitment administration. All hiring decisions are made by hiring leaders and Talent Solutions professionals, with human oversight throughout.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Solutions team. Candidates submitted by an agency without approval will not be considered by AGL.