Asset Deployment Specialist

Pacific National; Newcastle City Council; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Paid parental leave

Novated Leasing

Fitness Passport

Purchase leave program

EAP program access

Career development opportunities

Job summary

Join Pacific National, Australia's largest private rail freight operator, in a permanent role as a Service Delivery Specialist based in Newcastle. You will drive operational excellence initiatives, improve service performance, and collaborate with internal stakeholders on various projects.

Key responsibilities include enhancing supply chain outcomes and delivering change programs effectively. We offer benefits such as paid parental leave, career development opportunities, and a supportive

Qualifications

• Experience in logistics, rail operations, or dynamic operational environments.
• Knowledge of supply chain methodologies and continuous improvement principles.
• Proven ability to deliver change programs and projects effectively.

Responsibilities

• Drive operational excellence initiatives to improve service performance.
• Deliver operational change programs and execute project plans.
• Support planning and logistics activities to minimize disruptions.
• Collaborate with stakeholders to align systems and processes.
• Monitor and report on performance metrics for continuous improvement.

Skills

Logistics experience

Stakeholder engagement

Change management

Communication skills

Analytical skills

Job description

• Permanent role working a rotating 12-hour lifestyle roster (day & night shifts)
• Safely Every Day — That’s Our Promise

Join Pacific National – Australia’s largest private rail freight operator

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for a Service Delivery Specialist to join our team in Newcastle.

What You’ll Do

Drive operational excellence initiatives to improve service performance and supply chain outcomes across our network.

Reporting to the Superintendent Service Delivery, you will:

• Deliver operational change programs that improve supply chain and service performance
• Develop and execute project plans using a risk-based approach to system and process improvements
• Support planning and logistics activities to minimise operational disruptions
• Collaborate with internal stakeholders, industry partners and co-service providers to align systems and processes
• Monitor, analyse and report on performance metrics to drive continuous improvement

What You’ll Bring

• Experience in logistics, rail operations, emergency services or other dynamic operational environments
• Knowledge of supply chain methodologies (e.g. Theory of Constraints) and continuous improvement principles
• Proven ability to deliver change programs and projects effectively
• Strong stakeholder engagement, influencing and negotiation skills
• Excellent written and verbal communication skills
• Confidence working across multiple systems, reporting tools and governance frameworks

At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.

Some of the benefits we offer are:

• Paid parental leave
• Novated Leasing
• Fitness Passport
• Purchase leave program
• Access to EAP program through Sonder
• Career development and internal mobility opportunities

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Ready to deliver what matters?

Applications close: 5 March 2026

Pacific National acknowledges the Traditional Custodians of the land on which we work live and rail.