Asset Audit and Compliance Officer | Full-time Temporary

Act-Government; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

The ACT Government is seeking an Asset Audit and Compliance Officer for a full-time temporary role based in Canberra. You will coordinate asset collection from government sites to designated locations and support audits to inform reports and recommendations.

You will use ServiceNow or similar ITSM tools to maintain the asset register, ensure accurate tracking, and liaise with stakeholders to deliver high-quality customer service.

Qualifications

• Experience with asset audits and reporting.
• Familiarity with ServiceNow or similar ITSM tools.
• Knowledge of ITIL framework is advantageous.
• Strong planning, organisation and attention to detail.

Responsibilities

• Coordinate asset collection from ACT Government sites to other locations.
• Conduct asset audits and prepare reports with recommendations.
• Update and maintain the asset register to enable accurate tracking.
• Provide high-quality customer service and stakeholder liaison.
• Adhere to schedules, procedures and policies.
• Perform analytical tasks and deliver outputs per standards.

Skills

Customer focus

Communication

Analytical thinking

Planning

Stakeholder engagement

Tools

ServiceNow

Asset management tools

Job description

Asset Audit and Compliance Officer
Full-time Temporary

Details: As an Asset, Audit and Compliance Officer you will:

• Coordinate the collection of assets from ACT Government sites to other designated locations including supplier warehouses, for disposal.
• Able to undertake audits of assets to obtain information and prepare reports and recommendations relating to the audits undertaken.
• Knowledge of, or the proven ability to quickly acquire knowledge in the use of the ITSM tool (Service Now) or equivalent and asset management tools.
• Apply tools, techniques and processes to update and maintain the asset register in a timely manner that enables accurate tracking and recording of asset details.
• Someone who has a strong customer focus and ability to establish a good rapport with all stakeholders.
• Display excellent communication skills to be able to provide support when required and a willingness to learn.
• Ability to adhere to and follow strict schedules, procedures and policies.
• Undertake analytical activities and deliver analysis outputs, in accordance with customer needs and conforming to agreed standards.

Eligibility/Other requirements:

Professional / Technical Skills and Knowledge

• Knowledge of, or the proven ability to quickly acquire knowledge in the use of the ITSM tool Service Now and asset management tools.
• Knowledge of the ITIL framework would be highly advantageous.

Behavioural Capabilities

• Sound planning and organisational skills, including the ability to effectively complete multiple tasks, understand priorities, and meet strict deadlines in a changing environment.
• Ability to follow instructions, and adhere to strict schedules, procedures, and policies.
• Commitment to high-quality customer service principles and practices.
• Ability to establish and maintain effective relationships with customers, team members and stakeholders through collaboration, engagement, and responsiveness.
• Detail orientation and accuracy with qualitative and quantitative information.

Note: This is a temporary position available immediately for a period of three months with the possibility of extension up to six months. This position is available to ACT Government officers and employees only.

Selection may be based on application only.

A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .

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Note

This is a temporary position available immediately for a period of three months with the possibility of extension up to six months. This position is available to ACT Government officers and employees only.