ASD 6 Technical Data Officer

Australian Signals Directorate; Darwin; On-site; AUD 90,000 - 130,000; Full time

Job summary

Australian Signals Directorate seeks a Technical Data Officer to maintain accurate configuration records for satellite antenna systems. You will work across cross-functional teams to establish baselines, track changes, support audits, and ensure data integrity across the lifecycle of equipment.

Based at multiple defence sites, the role requires independent work, adherence to ITSM/ITIL practices, and strong communication skills to collaborate with engineers, analysts and project specialists.

Qualifications

• Knowledge of ITSM Configuration Management.
• Knowledge of complex ICT service configuration.
• Knowledge of ITIL Process Management.
• Proven ability to engage with people and maintain effective relationships.
• Excellent verbal and written communication skills.

Responsibilities

• Undertake complex technical configuration activities under broad direction.
• Engage with stakeholders, investigate, report, develop, evaluate, advise and implement policies, processes and procedures.
• Provide configuration knowledge to support technical and engineering activities and ensure quality and compliance.
• Lead and mentor team members to build consistency and technical excellence.
• Coordinate configuration and data management across multi-disciplinary program teams.
• Apply robust configuration management principles to maintain product integrity.

Skills

ITSM Configuration Management

ICT Resource Configuration

ITIL Process Management

Stakeholder Engagement

Communication Skills

Analytical & Problem Solving

Time Management

Job description

The Opportunity

Access Foundation Branch within Mission Capability Division is a cross functional, integrated team of analysts, developers, engineers, Radio Frequency (RF) technicians and project specialists working to deliver critical capabilities against some of ASD’s hardest SIGINT access problems.

Shoal Bay Receiving Station (SBRS) based in Darwin and Australian Defence Satellite Communications Station (ADSCS) based in Geraldton are remote intelligence facilities managed by ASD. Working at our sites will offer a unique and challenging work environment where experienced public sector professionals work alongside highly skilled technical experts to achieve exciting outcomes for ASD. You will be required to work closely between the two sites and other areas across the organisation.

Due to the unique nature of the work conducted at this location, staff may be provided the opportunity to obtain a range of additional qualifications including construction cards, truck and forklift licenses.

A Technical Data Officer will work within a team responsible for maintaining accurate configuration records for satellite antenna systems. This includes establishing baselines, tracking changes over the life of the equipment, conducting regular checks, and supporting audits to ensure configuration data is accurate and up to date.

Key Responsibilities:

• Accountable under broad direction to undertake complex technical configuration activities.
• Engage with stakeholders, investigate, report, develop, evaluate, advise and implement policies, processes, procedures and practice.
• Provide configuration knowledge to support technical and engineering activities and ensure quality and compliance with relevant legislative, policy and regulatory frameworks.
• Exercise both initiative and judgement in the interpretation of policy and in the application of practices and procedures.
• Working with the RFAS Engineering and Sustainment teams to define the standard and approved state against core configuration items.
• Tracking, reviewing and overseeing the approval of any modifications to the Satellite Antenna Baselines.
• Overseeing the meticulous recording and reporting of all changes and current states.
• Periodically reviewing the antenna fleet to ensure designated baselines are correct and early detection of any “configuration drift”.
• Accountable for accurate completion of work within timeframes and quality requirements, share own expertise with others and guide and mentor less experienced employees.
• Design and establish configuration management and data management documentation.
• Lead capability development across people, processes, tools, and training within the Configuration Management function.
• Mentor team members to build consistency, quality, and technical excellence within the Configuration Management function.
• Coordinate configuration and data management activities across multi-disciplinary program teams.
• Apply robust configuration management principles to maintain product integrity and support digital engineering initiatives.
• Provide specialist expertise in Product Lifecycle Management systems to integrate configuration data across tools and environments.

Further information can be found at: I’m changing my career | Australian Signals Directorate (asd.gov.au).

ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner’s Direction 2022, upon completion of the recruitment activity, the merit pool will be available to locations across Australia.

Our Ideal Candidate

Our ideal applicant will work independently with the opportunity for reasonable autonomy and accountability for the achievement of outcomes of their work with the following core skill set:

• Knowledge of ITSM Configuration Management.
• Knowledge of complex ICT service configuration.
• Knowledge of ITIL Process Management.
• Proven ability to engage with people, develop, and maintain effective working relationships.
• Excellent verbal and written communication skills.
• The ability to perform and achieve very complex technical configuration activities and associated tasks within an integrated workforce.
• Demonstrated ability to assess technical packages including scoping, planning and reviewing reports, processes and product and equipment performance to meet specified requirements and provide relevant recommendations.
• Ability to apply, adapt and communicate changing and complex policies.
• Strong analytical and problem solving skills, including the ability to manage conflict and competing priorities.
• Ability to manage and organise your own time and set work priorities in order to meet deadlines.

Application Closing Date: Sunday, 11 October 2026

For further information, please review the Information Pack, reference ASD/05409/26 on http://www.asd.gov.au/careers.