Artisan Bakery Retail Manager — Lead & Grow Team

Mygration Pty Ltd; Brisbane; Sur place; AUD 80 000 - 85 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Mentorship opportunities

Independent Australian brand

Résumé du poste

Mygration Pty Ltd is seeking a hands-on Retail Manager to lead a high-profile bakery market venue. You will shape the customer experience, develop your team, and drive profitability in a fast-paced, sensory environment with autonomy and brand-aligned service.

Lead operations, manage rostering and budget targets, and champion hospitality with warmth and excellence across market locations.

Qualifications

• Proven min 1 year experience in retail, hospitality, or venue management.

Responsabilités

• Manage venue operations including rostering, purchasing, and cost of goods.
• Oversee stock control, invoice accuracy, and wastage reduction through proactive management.
• Lead, coach, and inspire a team of up to 20+, fostering warmth, accountability, and shared purpose.
• Handle performance matters confidently and compassionately, in line with Fair Work standards.
• Participate in recruitment, ensuring new hires align with the brand’s values and service ethos.
• Champion change and ensure the team is equipped and motivated to adapt.
• Embody genuine, unhurried hospitality; ensure every guest interaction reflects warmth and appreciation.
• Resolve customer complaints with discretion and follow-through.
• Brief the team daily on service standards, product knowledge, and experience expectations.
• Act as the 'voice' of the brand within the venue, ensuring consistency in tone, behaviour, and presentation.
• Maintain a zero-harm environment by enforcing safe work practices and conducting hazard reviews.
• Ensure full compliance with HACCP, GMP, and personal hygiene standards across all food handling and dispatch.
• Conduct routine product protection checks and support the broader Quality Agenda.
• Maintain accurate filing and communication systems for senior leadership, HR, and product teams.
• Track colleagues leave balances to ensure coverage without compromising service or budget.
• Follow up on non-compliance issues promptly and elevate where required.

Connaissances

Leadership

Financial acumen

Communication skills

Flexibility

Description du poste

Mygration Pty Ltd is seeking a hands-on Retail Manager to lead a high-profile bakery market venue. You will shape the customer experience, develop your team, and drive profitability in a fast-paced, sensory environment with autonomy and brand-aligned service.

Lead operations, manage rostering and budget targets, and champion hospitality with warmth and excellence across market locations.