Area Support Manager — OSHC Lead & Coach

Big Childcare; Geelong; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Career progression pathways

Leadership development opportunities

Fun, fast-paced culture

Job summary

Big Childcare is seeking an Area Support Manager to oversee Centre Managers across outer west Melbourne, driving operational excellence and staff development. You will ensure safe, engaging OSHC programs and foster strong school, family, and community partnerships.

The role requires 2+ years in OSHC/ECE leadership, a Diploma or higher in Children’s Services, and strong interpersonal and leadership abilities to support multiple sites.

Qualifications

• 2+ years' experience in OSHC or Early Childhood as a Coordinator or Area Manager.
• Diploma or above in Children’s Services or equivalent (ACECQA approved).
• Strong knowledge of national quality standards and child safety policies.
• Excellent interpersonal and leadership skills.
• First Aid in Education and Care (HLTAID012).
• Food Safety Supervisor Certificate.

Responsibilities

• Mentor, support and lead Centre Managers to deliver exceptional OSHC programs.
• Empower managers to have creative freedom within their services.
• Ensure high standards of safety, compliance, and child engagement across all centres.
• Manage termly budgets effectively and assist in resource planning.
• Foster positive relationships with school communities, families, and staff.
• Monitor performance, provide coaching, and support team development.
• Handle conflict and operational challenges with confidence and care.
• Champion and embed Child Safe Principles across all services.

Skills

Interpersonal skills

Leadership

Education

Diploma or above in Children’s Services (ACECQA approved)

Tools

HLTAID012 First Aid

Food Safety Supervisor Certificate

Working With Children Check

National Child Safety Training Course 1–5

Dept. of Education Criminal Clearance

Australian Driver’s Licence

Job description

Big Childcare is seeking an Area Support Manager to oversee Centre Managers across outer west Melbourne, driving operational excellence and staff development. You will ensure safe, engaging OSHC programs and foster strong school, family, and community partnerships.

The role requires 2+ years in OSHC/ECE leadership, a Diploma or higher in Children’s Services, and strong interpersonal and leadership abilities to support multiple sites.