Aquatics & Operations Supervisor

City of Swan; Perth; On-site; AUD 87,000 - 104,000; Full time

Benefits offered by this job

Leave entitlements and extra leave

Generous superannuation (up to 17%)

Wellness program

Study assistance

Free parking

Travelsmart allowance

Job summary

Swan Active Ellenbrook (City of Swan) is creating a dynamic new aquatic centre and seeks a permanent full-time Aquatics & Operations Supervisor to lead the team, ensure water quality, safety and excellent customer service, and support recruitment and staff development as the centre opens.

You will help establish procedures, coordinate maintenance and safety audits, and collaborate with contractors to deliver high standards across aquatic and dry areas.

Qualifications

• Experience leading, rostering and developing staff in an aquatic or leisure facility.
• Sound knowledge of water quality management, aquatic plant operations and relevant industry standards.
• Experience coordinating facility maintenance, cleaning and safe operational practices.
• The ability to make sound decisions, respond to incidents and resolve staff and customer issues professionally.
• Strong communication and organisational skills, with the ability to work collaboratively across teams and with contractors.
• Experience monitoring budgets, maintaining operational records and reporting on performance.
• A practical approach to establishing procedures and preparing a team for a new facility.

Responsibilities

• Lead and develop the aquatic operations team, including recruitment, rostering, training and performance management.
• Coordinate aquatic operations, bookings and related services to meet safety, service and performance requirements.
• Lead and support the Cleaning and Operations Team to follow daily cleaning and maintenance procedures, keeping the centre safe, well-presented and consistently maintained to a high standard of cleanliness and hygiene.
• Maintain water quality through effective monitoring, treatment and accurate recordkeeping.
• Implement and monitor supervision standards, emergency procedures and staff readiness, providing rescue and first aid assistance when required.
• Oversee operational compliance across aquatic services, maintaining procedures and records that support safe centre operations.
• Coordinate aquatic safety audits and inspections and follow up on identified improvements and corrective actions.
• Maintain current Safety Data Sheets (SDS) and chemical registers, and ensure staff understand safe chemical handling, storage and use.
• Coordinate aquatic plant, equipment and building maintenance with internal teams and external contractors.
• Maintain high standards of cleaning, hygiene and facility presentation across aquatic and dry areas.
• Assist with budget preparation, monitor income and expenditure, and manage staffing, stock and equipment within allocated resources.
• Monitor operational performance, maintain staff qualification and training records, and identify opportunities to improve services.
• Lead, educate and demonstrate safety and supervision standards in line with Royal Lifesaving Society WA and the Aquatic Code of Practise.
• Assist in developing, analysing and reporting on business unit performance.

Skills

Staff rostering

Water quality management

Aquatic safety procedures

Budgeting & expenditure

Staff development

Team leadership

Job description

At Swan Active Ellenbrook, our people will be at the heart of what we do. We’re building a friendly, energetic team that will help people get active, try something new and feel part of their community.

We have a permanent full-time opportunity for an Aquatics & Operations Supervisor to help shape our new centre from the beginning. You’ll lead a team that takes pride in keeping our pools and facilities safe, welcoming and ready for everyone to enjoy.

You’ll bring enthusiasm, a friendly approach and a commitment to high standards of water quality, aquatic safety and customer service. Before opening, you’ll help establish operational procedures, prepare the centre and support the recruitment, training and development of the Aquatic Operations Team.

Working alongside the Leisure Centre Coordinator and other supervisors, you’ll share ideas, support your colleagues and help create a workplace where people enjoy what they do and see the difference their work makes.

Key accountabilities include, but are not limited to;

• Lead and develop the aquatic operations team, including recruitment, rostering, training and performance management.
• Coordinate aquatic operations, bookings and related services to meet safety, service and performance requirements.
• Lead and support the Cleaning and Operations Team to follow daily cleaning and maintenance procedures, keeping the centre safe, well-presented and consistently maintained to a high standard of cleanliness and hygiene.
• Maintain water quality through effective monitoring, treatment and accurate recordkeeping.
• Implement and monitor supervision standards, emergency procedures and staff readiness, providing rescue and first aid assistance when required.
• Oversee operational compliance across aquatic services, maintaining procedures and records that support safe centre operations.
• Coordinate aquatic safety audits and inspections and follow up on identified improvements and corrective actions.
• Maintain current Safety Data Sheets (SDS) and chemical registers, and chemical registers, and ensure staff understand safe chemical handling, storage and use.
• Coordinate aquatic plant, equipment and building maintenance with internal teams and external contractors.
• Maintain high standards of cleaning, hygiene and facility presentation across aquatic and dry areas.
• Assist with budget preparation, monitor income and expenditure, and manage staffing, stock and equipment within allocated resources.
• Monitor operational performance, maintain staff qualification and training records, and identify opportunities to improve services.
• Lead, educate and demonstrate safety and supervision standards in line with Royal Lifesaving Society WA and the Aquatic Code of Practise.
• Assist in developing, analysing and reporting on business unit performance.

About you

You are an approachable and capable leader with experience in aquatic operations and a strong commitment to water safety, staff development and customer service.

You bring:

• Experience leading, rostering and developing staff in an aquatic or leisure facility.
• Sound knowledge of water quality management, aquatic plant operations and relevant industry standards.
• Experience coordinating facility maintenance, cleaning and safe operational practices.
• The ability to make sound decisions, respond to incidents and resolve staff and customer issues professionally.
• Strong communication and organisational skills, with the ability to work collaboratively across teams and with contractors.
• Experience monitoring budgets, maintaining operational records and reporting on performance.
• A practical approach to establishing procedures and preparing a team for a new facility.

The salary

The salary for this position will be from $87,442.94 to $103,792.55 per annum depending on the skills and experience of the successful applicant.

You will also enjoy benefits, including

• Excellent leave entitlements, e.g. purchase additional leave, Local Government public holiday
• Generous superannuation contributions up to a total combined 17 per cent
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work.

About the City

The City of Swan covers 1,042 square kilometres, representing nearly 20 per cent of the Perth metropolitan area. It includes 42 suburbs from Bullsbrook to Bushmead, Ballajura to Gidgegannup, and it is among the fastest-growing regions in Western Australia. The City is home to the iconic Swan River and the internationally celebrated Swan Valley, founded in 1829. It is a sought-after destination to live, work, and visit, combining quality services and amenities with a beautiful natural setting.

The area also holds profound cultural importance for the Whadjuk Noongar people, reflecting more than 40,000 years of connection to the Derbal Yerrigan (Swan River). Today, the City is a dynamic and diverse community, where one in three residents was born overseas, and one in five speaks a language other than English at home.

Our purpose is to improve the quality of life for our community by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan, we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For more information about the role, please refer to the position description.

For more information about this position, please contact Sarah Florido directly at (08) 515 or Corey Bessant at 9207 8643.

For queries regarding the application process, please contact our friendly People Services team on (08) 117 .

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early; therefore, if you are interested in this position, please submit an application as early as possible.

If a vacancy arises within the City (Swan Active) for the same position but another location and an applicant(s) is reviewed as suitable they will be contacted by the reporting line responsible for filling the vacancy to discuss the opportunity available.

If the applicant is interested in the role a meeting or formal interview may be arranged to discuss the position, expectations and requirement in more detail. If successful following standard HR pre-employment approvals, a direct appointment will be made from this recruitment.

*No agencies, please.