Aquatic Supervisor - Part Time

West HQ; Sydney; On-site; AUD 45,000 - 65,000; Part time

Job summary

West HQ is seeking an Aquatics Supervisor on a part-time basis to lead our Learn to Swim program and inspire a team of Swimming Teachers. You will partner with the Program Manager to keep operations running smoothly, deliver excellent customer service to swimmers and families, and champion water safety.

You will oversee assessments, growth of the swim school community, and bring energy and reliability to the role in a collaborative, inclusive environment.

Qualifications

• Certification as Teacher of Swimming and Water Safety (AUSTSWIM) is required.
• Working with Children Check (18+) is required.
• Current First Aid Certificate and CPR are required.
• Demonstrated experience in teaching swimming and water safety is required.
• Minimum 2 years of swimming and water safety instruction experience is required.
• Experience with program supervision and student assessments is preferred.
• Experience with CRM systems (Xplor Recreation desirable) is a plus.
• Experience with Microsoft Office Suite (Word, Excel, Teams) is beneficial.

Responsibilities

• Lead and mentor a team of Swimming Teachers.
• Be the primary point of contact for customer inquiries and ensure a positive swim school experience.
• Conduct swimmer assessments and support water safety initiatives.
• Collaborate with the Program Manager to oversee Learn to Swim and aquatic programs.

Skills

Leadership

Customer service

Team collaboration

Safety awareness

Education

Teacher of Swimming and Water Safety (AUSTSWIM)

Working with Children Check (18+)

First Aid & CPR Certification

Tools

CRM Systems (Xplor Recreation)

Microsoft Office (Word, Excel, Teams)

Job description

Whether you’re currently part of our Aquatics team and ready to step into a leadership role, or looking to further develop your career within West HQ, this is a great opportunity to take the next step. If you enjoy supporting your colleagues, mentoring Swimming Teachers, and contributing to a positive team culture, this role could be the right fit for you.

SGAC at West HQ is seeking a dedicated Aquatics Supervisor to join the team on a Part time basis. We’re looking for someone who leads by example, values teamwork, and is passionate about delivering a fun and engaging learn-to-swim environment.

About the role:

As our Aquatics Supervisor, you’ll play a vital role in shaping the future of our Learn to Swim and other Aquatic programs. Working closely with the Program Manager, you’ll help keep things running smoothly while leading and inspiring a team of passionate Swimming Teachers.

But that’s not all—this role puts you at the heart of our swim community! You’ll be the go-to person for customer inquiries, ensuring every swimmer and their family have the best experience possible. Plus, you’ll conduct assessments, champion water safety, and help grow our swim school family.

About you:

We’re looking for a swim school leader who thrives on growth—both in their own career and in developing those around them. You lead with integrity, bringing professionalism and reliability to everything you do. You know that work should be fun, and you bring energy and enthusiasm to the team every day. Collaboration is in your nature, and you believe in the power of teamwork to create a supportive, high-performing environment. Most importantly, you value diversity—respecting different perspectives and embracing an inclusive, welcoming workplace.

If you’re looking for a leadership role where you can grow, lead, and truly enjoy your work, we’d love to hear from you!

What do you need to be considered?

• Teacher of Swimming and Water Safety (AUSTSWIM )
• Working with Children Check (18+)
• Current First Aid Certificate and CPR
• Demonstrated experience in teaching swimming and water safety
• Minimum 2 years of swimming and water safety instruction
• Experience with Program Supervision and student assessments
• Experience with using Customer Retention Management (CRM) Systems (Xplor Recreation Desirable)
• Experience with Microsoft Office Suite including Word, Excel, and Teams