Aquatic Operations Lifeguard

Melbourne Sports Centres; Melbourne; Presencial; AUD 34 000 - 48 000; Tempo parcial

Resumo da oferta

State Sport Centres Trust is seeking Lifeguards for the upcoming summer season across our aquatic venues in Melbourne. You will provide vigilant supervision, handle emergencies, deliver first aid, and enforce rules to ensure a safe and welcoming environment for all patrons.

We value teamwork, safety, and exceptional customer service as part of a dynamic, fast-paced facility team. Pre-employment checks apply; prior pool lifeguard experience is a plus.

Qualificações

• Experience in a customer service or service-based role.
• Strong communication and interpersonal skills.
• Ability to remain alert, professional and calm under pressure.
• Commitment to safety, teamwork and continuous improvement.

Responsabilidades

• Provide vigilant supervision of aquatic areas to ensure safe use by all patrons.
• Respond quickly to incidents, including rescues and emergency procedures.
• Deliver first aid and emergency care when required.
• Enforce facility rules to maintain a safe environment.
• Educate patrons on water safety practices and promote safe behaviours.
• Support safety programs such as Watch Around Water and Swim Safe.
• Complete operational duties like equipment setup, cleaning and event support.
• Maintain accurate incident reports and follow aquatic procedures.
• Deliver excellent customer service in a diverse environment.
• Participate in ongoing training and mandatory in-service sessions.

Conhecimentos

Customer service

Communication

Calm under pressure

Teamwork

Formação académica

Pool Lifeguard SISSS00111

First Aid certificate

CPR certification

Working with Children Check

Australian working rights

Descrição da oferta de emprego

About State Sport Centres:

The Victorian State Sport Centres Trust (SSCT) operates and maintains over $1 billion in assets including four of Australia’s largest multi-sport venues: the Melbourne Sports and Aquatic Centre (MSAC), the State Netball and Hockey Centre (SNHC), Lakeside Stadium (incorporating the State Athletics Centre), and Knox Regional Sports Park including the State Basketball Centre (SBC).

Unlike other major international venues, SSCT facilities provide access for everyone, from elite and professional athletes to school and community participants, 7 days a week, up to 16 hours a day.

Through this access-for-all approach, SSCT makes a unique and significant contribution to Victoria’s sport sector.

Four workplace values underpin everything we do: Teamwork, Safety, Excellence & Respect.

About the role: Lifeguard

As a Lifeguard, your primary responsibility is to ensure the safety of all patrons across our aquatic facilities. You will provide a high standard of supervision, proactively prevent incidents, and respond effectively to emergencies when required.

We're looking for summer casuals to work across September to February!

Key responsibilities include:

• Providing vigilant and proactive supervision of aquatic areas to ensure safe use by all patrons
• Anticipating risks and responding quickly to incidents, including performing rescues and emergency procedures
• Delivering first aid and emergency care when required
• Enforcing facility rules and conditions of entry to maintain a safe environment
• Educating patrons on water safety practices and promoting safe behaviours
• Supporting recognised safety programs such as Watch Around Water and Swim Safe
• Completing operational duties such as equipment setup, cleaning, and event support (outside of active supervision)
• Maintaining accurate incident reports and adhering to aquatic operations procedures
• Delivering excellent customer service in a diverse and dynamic environment
• Participating in ongoing training, including mandatory in-service sessions and skill development

Required skills and qualifications:

• Experience in a customer service or service-based role
• Strong communication and interpersonal skills
• Ability to remain alert, professional, and calm under pressure
• Commitment to safety, teamwork, and continuous improvement

Essential qualifications:

• Current Pool Lifeguard qualification (SISSS00111)
• Provide First Aid certificate
• Current CPR certification
• Valid Working with Children Check (Employee)
• Australian working rights

Shortlisted candidates may be subject to pre-employment screenings, including criminal record, social media, and adverse media checks.

Why is this a great place to work?

Our Patrons and Teams

• Be surrounded by elite athletes while supporting world-class events and community sport
• Work in a fast-paced environment where no two days are the same
• Join a supportive, energetic team passionate about sport and safety

Our Venues

• Free parking
• MSAC Gym and Performance Membership (plus family/friends discounts)
• Discounts at SSCT food, beverage, and retail outlets
• Complimentary casual court hire across SSCT venues

Our Workplace

• Ongoing training and professional development
• Flexible working arrangements
• Employee Assistance Program for mental health support
• Inclusive and diverse workplace culture
• Recognition through our Values in Action program

SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and from people with disabilities.

The State Sport Centres Trust (SSCT) is committed to the safety and wellbeing of children of young people. We seek to prevent harm of any kind impacting children and young people and have a zero tolerance for racism, child abuse, discrimination and inequality. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.