Programs Supervisor

Melbourne Sports Centres; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Free parking

MSAC gym membership discounts

Employee assistance program

Flexible working arrangements

Job summary

The State Sport Centres Trust (SSCT) seeks a Programs Supervisor to lead, coordinate and oversee high-quality children’s programs at the Melbourne Sports & Aquatic Centre. You will ensure safety, inclusion and an exceptional customer experience while supporting staff and improving program delivery.

You’ll report to the Programs Team Leader, supervise activities, maintain compliance, and contribute to ongoing program development and operations improvements.

Qualifications

• Lead and facilitate engaging children’s activities to a high standard.
• Strong verbal and written communication skills.
• Ability to build positive relationships with children, families, schools and internal stakeholders.
• Strong attention to detail, organisational skills and commitment to safety.
• Proven leadership, collaboration and problem-solving capabilities.
• Current Victorian Working with Children Check (Employee).
• Current Pool Lifeguard Qualification.
• Current First Aid and CPR Certification.
• Australian working rights.

Responsibilities

• Deliver quality children’s programs that create positive experiences for participants.
• Coordinate and support program staff to ensure consistent delivery of activities and compliance with procedures.
• Ensure activities are conducted in a safe environment with a focus on child safety and supervision.
• Encourage participation and inclusion by adapting activities to diverse needs.
• Plan and deliver warm-ups, drills, games and cool-downs promoting health and safety.
• Build positive relationships with children, parents and teachers through professional communication.
• Respond to and report incidents, injuries and equipment issues.
• Provide training and guidance to team members to maintain service quality and compliance.
• Complete administrative duties and contribute to program and operations improvement.

Skills

Leadership

Communication

Child safety

Program coordination

First aid

Education

First Aid Certification

CPR Certification

Working with Children Check

Tools

Lifeguard Certification

Job description

About State Sport Centres:

The Victorian State Sport Centres Trust (SSCT) operates and maintains over $1 billion assets including four of Australia’s largest multi-sport venues, the Melbourne Sports and Aquatic Centre (MSAC), the State Netball and Hockey Centre (SNHC), Lakeside Stadium incorporating the State Athletics Centre, and Knox Regional Sports Park including the State Basketball Centre (SBC).

Unlike other major international standard venues that host sport and entertainment events, SSCT venues also provide access for users at all levels, from elite and professional athletes to school and community participants 7 days per week, up to 16 hours a day.

Through the provision of access for all, SSCT makes a unique and significant contribution to Victoria’s sport sector.

Four Workplace Values underpin the work we do: Teamwork, Safety, Excellence & Respect.

About the role:

As the Programs Supervisor, you will play a key role in creating safe, engaging and positive experiences for children participating in our programs at the Melbourne Sports & Aquatic Centre. Reporting to the Programs Team Leader, you will coordinate and support the delivery of high-quality children's programs while ensuring the highest standards of safety, inclusion and customer experience. Your primary responsibilities will include:

• Delivering quality children's programs that create positive experiences for participants.


• Coordinating and supporting program staff to ensure consistent delivery of activities and compliance with operating procedures.


• Ensuring all activities are conducted in a safe environment, with a strong focus on child safety and supervision.


• Encouraging participation and inclusion by adapting activities to suit the needs of all children where appropriate.


• Planning and delivering activities including warm-ups, drills, games and cool-downs that promote health, safety and enjoyment.


• Building positive relationships with children, parents, guardians, teachers and colleagues through enthusiastic and professional communication.


• Responding to and reporting incidents, injuries and equipment issues while maintaining a safe environment for participants.


• Providing training, guidance and support to new and existing team members to maintain service quality and compliance standards.


• Completing administrative duties and contributing to the continual improvement of programs and operations.

Required skills and Qualifications:

• Demonstrated ability to lead and facilitate engaging children's activities to a high standard.


• Strong verbal and written communication skills.


• Ability to build positive relationships with children, families, schools and internal stakeholders.


• Strong attention to detail, organisational skills and commitment to safety.


• Proven leadership, collaboration and problem-solving capabilities.


• Current Victorian Working with Children Check (Employee).


• Current Pool Lifeguard Qualification.


• Current First Aid and CPR Certification.


• Australian working rights.

Why is this a great place to work?

You will love working at the State Sport Centres. Here’s just a few reasons why:

Our Patrons and Teams

• You’ll be surrounded by elite athletes daily and supporting a wide range of elite sports and world-class events, as well as community sport and recreation.


• You’ll be challenged daily and can develop yourself as a person as well as gaining valuable career skills.


• You’ll be part of a dynamic and supportive team of people who are great to work with.

Our Venues

• Free parking


• MSAC Gym and Performance Membership including family and friends’ discounts


• Discount at SSCT food & beverage and retail outlets


• Complimentary court hire for casual bookings across SSCT venues

Our Workplace

• Training and professional development


• Flexible working arrangements


• Employee Assistance Program providing free confidential support for your mental health


• Inclusive environment recognising our diverse workforce and community


• Employee recognition through our Values in Action program

Join us in our mission to help people to be excited about sport, engage in healthy activity and feel inspired to be their best.

SSCT values diversity, is an equal opportunity employer, and encourages applications from culturally and linguistically diverse backgrounds including Aboriginal and Torres Strait Islanders, and from people with disabilities.

The State Sport Centres Trust (SSCT) is committed to the safety and wellbeing of children of young people. We seek to prevent harm of any kind impacting children and young people and have a zero tolerance for racism, child abuse, discrimination and inequality. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are visitors to our venues and facilities. Successful applicants will be required to provide a current Working with Children Check before being able to commence employment.