APS6 Senior Data and Reporting Officer

Aurion; Canberra; On-site; AUD 80,000 - 100,000; Full time

Job summary

A government organization in Canberra is looking for a Senior Data and Reporting Officer to join their Claims Performance team. This role involves analyzing data to improve operational performance and customer service. You will work closely with the Chief Data and Analytics Officer and assist in supervising team members. Candidates must have relevant qualifications in fields such as claims management or data science, and hold Australian citizenship. The position offers a supportive and multi-disciplinary environment.

Qualifications

• Experience in data analysis and reporting.
• Competence in claims management or related fields.
• Ability to supervise team members.

Responsibilities

• Analyze operational performance data to enhance service quality.
• Support data stewardship and reporting within the Claims Management Group.
• Collaborate with the Chief Data and Analytics Officer.

Skills

Data Analysis

Claims Management

Data Governance

Operational Performance

Education

Qualifications in claims management, statistics, data science or data governance

Job description

APS6 Senior Data and Reporting Officer - Vacancy Details

Applications submitted after the closing date will not be accepted unless Comcare has approved an extension due to special circumstances

Overview of the team

The Claims Performance team is responsible for supporting Comcare’s Claims Management Group in delivering high-quality service and support for our clients. The team is multi-disciplinary and works across the group and Comcare to enable return to work and claims management outcomes.

Overview of the role

As a Senior Claims Data and Reporting Officer you will work as part of a team responsible for Claims Management Group’s data knowledge, stewardship, analysis and reporting. This role works to build and analyse operational performance data to drive improved service performance, operational efficiency and customer service. The role works closely with the Office of the Chief Data and Analytics Officer and may assist in the supervision of other team members.

Desirable qualifications

• Qualifications or competencies in a relevant field such as claims management, statistics, data science or data governance and analytics.

Eligibility and specific conditions of employment

• Australian citizenship.
• Character clearance (Australian Criminal History Check).
• Employee health declaration.
• Six months probationary period for new engagements.
• Ability to obtain and maintain a Baseline security clearance.

Please note: The vacancy closes at 11:59pm, Australian Eastern Standard Time (Canberra, Melbourne, Sydney time). If you experience any issues with submitting your application, please contact [e-mail]