Apprenticeship Support Coordinator — Hybrid, Part-Time

The BUSY Group; Gold Coast City; Hybrid; AUD 40,000 - 60,000; Part time

Benefits offered by this job

Hybrid work model

4 additional paid annual leave days

Paid parental leave

Retail discounts

Fitness Passport access

Employee Assistance Program

Training budget

Community Giving day

Job summary

The BUSY Group, through BUSY At Work, is seeking an Apprenticeship Support Services Account Coordinator on a part-time, fixed-term basis until 24 December 2026. Based in Southport with hybrid work, you will support the Australian Apprenticeship Support Services (AASS) program, answer enquiries, maintain records, coordinate large corporate accounts and partner with BUSY At Work Field Officers.

You will build client relationships, deliver day-to-day admin support and help keep operations running

Qualifications

• 2+ years of experience in Account Coordination/Administration, improving customer relationships.
• Experience with Australian Apprenticeship Centre processes is preferred.
• Ability to obtain a Blue Card and National Police Check.

Responsibilities

• Respond to AASS enquiries with professionalism and a customer‑first mindset.
• Maintain accurate records across electronic and hard-copy systems.
• Coordinate large corporate accounts and support ongoing relationship management.
• Partner with BUSY At Work Field Officers to drive product uptake and deliver service.
• Provide day-to-day admin support to keep operations running smoothly.

Skills

Account coordination

Client relationship building

Communication

Organization

Time management

Tools

Excel

Job description

The BUSY Group, through BUSY At Work, is seeking an Apprenticeship Support Services Account Coordinator on a part-time, fixed-term basis until 24 December 2026. Based in Southport with hybrid work, you will support the Australian Apprenticeship Support Services (AASS) program, answer enquiries, maintain records, coordinate large corporate accounts and partner with BUSY At Work Field Officers.

You will build client relationships, deliver day-to-day admin support and help keep operations running