Application Support Analyst

PVH Brands; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Brand discounts

Medibank discount

Activities calendar

Flu shot clinic

Headspace access

Employee Assistance program

Referral bonus

Corporate responsibility focus

Diversity & inclusion

Job summary

PVH Brands in Sydney is seeking a skilled BA to join our applications team. You will support strategic programs, partner with stakeholders, and help deliver technology solutions that boost business capability and transform processes.

Hybrid in-office and work-from-home arrangement is available, with two fixed-term contracts ending mid-2027. The role requires minimum 3 years in a level 2 BA or similar, plus experience with Aptos, SAP ERP, Adobe Commerce, Salesforce Commerce Cloud, and related

Qualifications

• Excellent communication, presentation and stakeholder management skills.
• Experience integrating multiple business applications and data sources.
• Strong knowledge of corporate apps, APIs, SQL and data governance.

Responsibilities

• Deliver business transformation programs within scoped budgets and timelines.
• Lead requirements gathering, capability design reviews, gap analysis and future-state processes.
• Coordinate data validation, UAT, business readiness and user training.
• Promote IT tools and methodologies while identifying new functionality opportunities.
• Collaborate with local and international stakeholders on project plans and scopes.
• Coordinate internal teams and third-party vendors to deliver system projects.
• Manage changes to scope, schedules and costs using governance practices.
• Provide application and technical support for desk requests and escalations.

Skills

Communication

Presentation

Stakeholder management

Tools

Aptos

SAP ERP

Adobe Commerce

Salesforce Commerce Cloud

PIM solutions

OMS

APIs

SQL

Data integration tools

Reporting systems

Planning solutions

Allocation tools

Job description

Benefits

• Generous discounts on all brands - Calvin Klein, Tommy Hilfiger & Van Heusen
• Corporate discount with Medibank
• Employee activities calendar
• Annual Flu Shot Clinic
• Free membership to Headspace meditation app
• Access to Employee Assistance program
• Referral bonus
• Strong focus on Corporate Responsibility
• Inclusive, diverse, and equal opportunity employer

About the Role

Reporting to the Assistant Manager, Planning, Reporting and Retail Applications, you will provide strategic application support while partnering with local and global stakeholders to deliver technology solutions that enhance business capability, improve processes and support major transformation programs.

This role is based at our Head Office in the heart of Sydney CBD (388 George Street, Sydney NSW 2000), you'll enjoy a hybrid working arrangement, working in the office with the flexibility of working from home.

Please note, there are two fixed term positions available:

X1 Parental Leave fixed term contract ending in June 2027
X1 Fixed term contract ending in August 2027

Key Responsibilities

• Deliver business transformation programs within agreed scope, budget and timelines.
• Support the team with business analysis activities including requirements gathering, capability design reviews, gap analysis and future-state process design.
• Facilitate data validation, user acceptance testing (UAT), business readiness and technical training for business users.
• Promote IT tools and methodologies while identifying opportunities for new functionality and business process improvements.
• Support the team with project scopes, objectives and detailed project plans in collaboration with local and international stakeholders.
• Coordinate internal teams and third-party vendors to successfully deliver strategic and operational system projects.
• Manage changes to project scope, schedules and costs using appropriate governance and verification techniques.
• Provide application and technical support for support desk requests, complex business issues, application integrations and escalated issues, including testing and implementing workarounds, bug fixes and enhancements.
• Partner with IT Technology, Infrastructure, Information Security and business teams to deliver aligned, cross-functional initiatives.
• Support the wider Application Support team as required and contribute to additional business priorities.

About You

• Minimum 3 years' experience in a level 2 Business Analyst or similar role.
• Proven experience with business process improvement, application design and application integration.
• Experience with Aptos, SAP ERP, Adobe Commerce, Salesforce Commerce Cloud, PIM solutions, reporting systems, planning solutions, allocation tools, OMS, and integration tools will be highly regarded.
• Experience working within apparel, fashion, eCommerce and omni-channel businesses.
• Strong technical capability across APIs, SQL and application architecture.
• Strong knowledge of corporate applications, integration and reporting technologies, data architecture, master data management and governance.
• Excellent communication, presentation and stakeholder management skills, with the ability to influence both technical and business audiences.
• Strong problem-solving skills with the ability to proactively identify and resolve issues.
• The ability to manage competing priorities and multiple projects in a fast-paced environment.
• A collaborative approach with the ability to build strong relationships across all levels of the organisation.

About the Company

PVH is one of the world's largest and most admired fashion companies, connecting with consumers in over 40 countries. Our global iconic brands includeCalvin Klein,TOMMY HILFIGER andour Heritage Brands. Our 140-year history is built on the strength of our brands, our team and our commitment to drive fashion forward for good. That's the Power of Us. That's the Power of PVH.

PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to inclusion and diversity.

We thank all applicants in advance as only successful applicants will be contacted for an interview.