APAC IT Infrastructure & User Support Specialist

Susquehanna International Group, Llp; Sydney; On-site; AUD 65,000 - 95,000; Full time

Job summary

Susquehanna International Group, Llp is seeking an IT Infrastructure Support Specialist to support the Sydney office. You will use your knowledge of the corporate IT environment to provide high-level support and customer service to local and global teams, collaborating with colleagues across the APAC region.

You will work with desktops, networks, and other IT infrastructure elements, partnering with specialist engineers to deliver, maintain, and support systems that keep trading operations

Qualifications

• 2+ years of experience in supporting office technologies (Desktops, MS Windows, Phones).
• Ability to self-motivate, identify issues and drive resolutions involving multiple teams.
• Excellent communication and collaboration skills.
• Great troubleshooting ability and logical thinking.
• Knowledge of Microsoft Windows (7 & 10), Active Directory, DNS, DHCP, SCCM, MS Office; basic networking concepts.
• Experience with Data Centre environments is an advantage.
• Some experience with networking, trading room environments and trading applications (Bloomberg) would be an advantage.

Skills

Desktops

MS Windows

Phones

Active Directory

DNS/DHCP

SCCM

Networking basics

Communication

Troubleshooting

Bloomberg

Tools

Bloomberg

Job description

Susquehanna International Group, Llp is seeking an IT Infrastructure Support Specialist to support the Sydney office. You will use your knowledge of the corporate IT environment to provide high-level support and customer service to local and global teams, collaborating with colleagues across the APAC region.

You will work with desktops, networks, and other IT infrastructure elements, partnering with specialist engineers to deliver, maintain, and support systems that keep trading operations