APAC Implementation Lead, Senior Manager

Atlassian; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Volunteer days

Community involvement

Job summary

Atlassian is seeking a Senior Manager, Implementation (APAC) to build and lead the regional implementation practice from the ground up. You will hire, develop, and coach architects, consultants, and project managers across APAC time zones, while ensuring customer outcomes and delivery margins are maintained.

You will own pre-sales scoping and delivery across Atlassian Cloud products, partnering with Solution Partners and the SSA team to scale bookings and value delivery.

Qualifications

• 10+ years in enterprise professional services, SaaS implementation or technical consulting.
• 5+ years leading and developing client-facing delivery teams with people management.
• Ability to own delivery margins, capacity planning, and forecasting.
• Strong enterprise solutions design, integration, and production-readiness risk awareness.

Responsibilities

• Build and coach APAC implementation team across time zones.
• Lead pre-sales scoping, estimates, and SOWs with customer goals.
• Own delivery quality from discovery to production rollout.
• Deliver across Atlassian Cloud products (Jira, Confluence, Jira Service Management).
• Run a healthy services operation with capacity, utilization, forecast accuracy.
• Collaborate with partners, sales, and customer success to align outcomes.
• Travel up to 30% domestically, with some international travel.

Skills

People management

Delivery leadership

Enterprise services

Stakeholder management

Forecasting & budgeting

Tools

Jira

Confluence

Jira Service Management

Job description

Atlassian is seeking a Senior Manager, Implementation (APAC) to build and lead the regional implementation practice from the ground up. You will hire, develop, and coach architects, consultants, and project managers across APAC time zones, while ensuring customer outcomes and delivery margins are maintained.

You will own pre-sales scoping and delivery across Atlassian Cloud products, partnering with Solution Partners and the SSA team to scale bookings and value delivery.