APAC Cybersecurity Program Manager (Remote)

Kobalt Security Inc.; Dubbo; Remote; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Equity options

Professional development opportunities

Fun and inclusive culture

Job summary

Kobalt.io is seeking a dedicated Program Manager to bridge clients and our team. You will oversee a portfolio of information security programs, ensure onboarding success, and maintain high client satisfaction while driving profitable delivery. Remote role for AU/NZ time zones with business-hours alignment.

Ideal candidates have 5+ years in B2B client-facing roles, strong leadership, and experience with monday.com and Vanta. Join a fast-growing cybersecurity team delivering scalable services.

Qualifications

• Post-secondary degree in business, computer science, information technology, or equivalent professional experience.
• 5 years of experience in B2B client-facing roles, managing technology or business change projects and/or programs.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams, technical experts, and stakeholders.
• Ability to engage with customer executives and demonstrate strategic understanding of business needs.
• Experience managing multiple projects with multiple stakeholders and competing priorities.
• Proficiency in project management tools and software (e.g., monday.com) and familiarity with compliance tools (e.g., Vanta).
• Strong analytical and problem-solving abilities.
• Must be detail-oriented, highly organized, proactive, and able to move fast while remaining calm under pressure.

Responsibilities

• Lead and manage a diverse portfolio of information security programs, ensuring all clients have clear, regularly reviewed plans.
• Own the full onboarding lifecycle, ensuring clients start their journey with a completed risk register and a strategic 1-year roadmap.
• Maintain a client NPS score of 8.67 or above by delivering exceptional service and partnering with customer success managers.
• Act as the primary point of contact, providing transparent, insightful reports on progress and milestones to foster trust.
• Ensure all program processes, decisions, and changes are clearly documented for consistency.
• Own and enhance delivery team processes to continuously increase service value and quality.
• Manage program budgets and resource allocation to optimize efficiency and profitability.
• Lead subject matter experts (SMEs) to drive successful outcomes, providing supportive and constructive feedback as a team player.
• Proactively identify and manage roadblocks to keep all programs aligned with their defined objectives.
• Identify upselling opportunities based on evolving client needs and collaborate with internal teams to drive growth.

Skills

Leadership

Communication

Stakeholder Mgmt

Project Management

Executive Engagement

B2B Experience

Team Collaboration

Education

Bachelor's degree

Tools

monday.com

Vanta

Job description

Kobalt.io is seeking a dedicated Program Manager to bridge clients and our team. You will oversee a portfolio of information security programs, ensure onboarding success, and maintain high client satisfaction while driving profitable delivery. Remote role for AU/NZ time zones with business-hours alignment.

Ideal candidates have 5+ years in B2B client-facing roles, strong leadership, and experience with monday.com and Vanta. Join a fast-growing cybersecurity team delivering scalable services.