AP/AR Officer - 12-month Fixed-Term Contract

mycar; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

mycar is seeking an organised AP/AR Officer on a 12-month fixed-term contract to join our Finance Shared Services team in Sydney. You will manage accounts payable, accounts receivable and finance administration across stores, suppliers and customers using SAP and supporting process improvements.

Strong Excel skills and SAP S/4 Hana experience are required. You will work with cross-functional teams, resolve discrepancies, and help automate finance tasks while maintaining accuracy and

Qualifications

• SAP S/4 Hana experience is a requirement.
• Strong Excel skills and confidence with financial systems.
• Attention to detail and ability to handle confidential information with discretion.

Responsibilities

• Triage and respond to AP/AR queries via Zendesk.
• Support AP/AR processing, allocations, reconciliations and investigations.
• Set up and maintain customer and vendor master data in SAP.
• Collaborate with Fleet, Credit Controller, suppliers and internal teams for new account set-ups.
• Assist stores with invoice submission, coding, approvals and payment inquiries.
• Investigate and resolve account discrepancies with stores and customers.
• Support procurement requisitions, goods receipt processes and finance documentation.

Skills

SAP S/4 Hana

Excel

Zendesk

Financial systems

Tools

SAP

Zendesk

Job description

AP/AR Officer - 12-month Fixed-Term Contract

Join mycar, a trusted name in automotive care, and help keep our finance operations running smoothly behind the scenes.

We're looking for an organised, customer-focused AP/AR Officer to join our Finance Shared Services team on a contract basis. This is a hands-on role supporting our stores, suppliers, customers and internal teams with accounts payable, accounts receivable and finance administration.

If you enjoy solving problems, working with numbers and systems, and making processes easier for others, this could be a great opportunity to make a real impact.

About the role

Reporting to the Shared Services Manager, you'll be a key point of contact for finance queries across the business. You'll support accurate and timely AP and AR processes, maintain customer and vendor records in SAP, investigate discrepancies and provide practical support to our store network.

No two days will look exactly the same - one day you may be reconciling accounts or setting up new suppliers, and the next you could be helping a store resolve an invoice query or improving a process through automation.

What you'll be doing

• Triage and respond to accounts payable and accounts receivable queries through Zendesk
• Support AP and AR processing, allocations, reconciliations and investigations
• Set up and maintain customer and vendor master data in SAP
• Work closely with the Fleet team, Credit Controller, suppliers, customers and internal stakeholders to collect the information needed for new account setups
• Assist stores with invoice submission, coding, approvals, customer account queries and payment enquiries
• Investigate and resolve account discrepancies with stores, suppliers, customers and internal finance teams
• Provide guidance on purchase requisitions, goods receipt processes and finance documentation requirements
• Support customer refund processes
• Build strong working relationships with Store Operations, Shared Services and Finance teams
• Identify opportunities to improve processes through automation, AI and system enhancements
• Assist with ad hoc finance projects and broader team priorities as needed

Join mycar, a trusted name in automotive care, and help keep our finance operations running smoothly behind the scenes.

We're looking for an organised, customer-focused AP/AR Officer to join our Finance Shared Services team on a contract basis. This is a hands-on role supporting our stores, suppliers, customers and internal teams with accounts payable, accounts receivable and finance administration.

If you enjoy solving problems, working with numbers and systems, and making processes easier for others, this could be a great opportunity to make a real impact.

About the role

Reporting to the Shared Services Manager, you'll be a key point of contact for finance queries across the business. You'll support accurate and timely AP and AR processes, maintain customer and vendor records in SAP, investigate discrepancies and provide practical support to our store network.

No two days will look exactly the same - one day you may be reconciling accounts or setting up new suppliers, and the next you could be helping a store resolve an invoice query or improving a process through automation.

What you'll be doing

• Triage and respond to accounts payable and accounts receivable queries through Zendesk
• Support AP and AR processing, allocations, reconciliations and investigations
• Set up and maintain customer and vendor master data in SAP
• Work closely with the Fleet team, Credit Controller, suppliers, customers and internal stakeholders to collect the information needed for new account setups
• Assist stores with invoice submission, coding, approvals, customer account queries and payment enquiries
• Investigate and resolve account discrepancies with stores, suppliers, customers and internal finance teams
• Provide guidance on purchase requisitions, goods receipt processes and finance documentation requirements
• Support customer refund processes
• Build strong working relationships with Store Operations, Shared Services and Finance teams
• Identify opportunities to improve processes through automation, AI and system enhancements
• Assist with ad hoc finance projects and broader team priorities as needed

Success profile

• Previous experience in accounts payable, accounts receivable, finance administration or shared services
• SAP S/4 Hana experience is a requirement
• Strong Excel skills and confidence working with financial systems
• A high level of accuracy, attention to detail and ability to work with confidential information
• Strong problem-solving skills and the confidence to investigate and resolve issues
• Clear, friendly and professional communication skills - both written and verbal
• The ability to manage competing priorities and work effectively in a fast-paced environment
• A collaborative approach, with the ability to work independently when needed
• A continuous-improvement mindset and interest in making processes simpler, faster and more effective

Why mycar?

At mycar, we're the team of auto experts famous for customer care. While our stores are at the heart of what we do, our support teams play a vital role in helping them deliver great experiences for customers every day.

In this role, you'll join a collaborative Finance team, build relationships across a national retail network and contribute to practical improvements that make a difference to our stores and stakeholders.