AO5 Advisor (Program Performance)

Rashi Joshi; Townsville City; On-site; AUD 110,000 - 130,000; Full time

Job summary

Your new company in Townsville is seeking an AO5 Advisor (Program Performance) to support governance, reporting and performance across major programs. You will work closely with program leaders and subject-matter experts to prepare materials for steering committees and maintain governance documentation.

The role emphasizes data insight, accuracy and consistent governance practices, with opportunities to engage across diverse stakeholders in a fast-paced environment.

Qualifications

• Experience in program/project support, governance, reporting or controls within a complex delivery environment.
• Strong written and verbal communication skills for executive-level reports and correspondence.
• Advanced Microsoft Office skills focused on data analysis and executive presentations.
• Experience with program management systems and governance dashboards.

Responsibilities

• Prepare governance meeting materials including agendas, briefing packs and reports for senior steering committees and boards
• Coordinate meeting outputs including minutes, action tracking and escalation processes
• Maintain and monitor risk, issue and dependency registers to support governance reporting
• Manage program documentation, including change control and escalation requests
• Ensure accuracy, consistency and completeness of program data used for reporting and decision-making
• Support audit readiness by maintaining records, evidence and governance documentation
• Assist with program oversight, capacity planning and ensuring continuity of key activities
• Drive consistency in governance practices across teams and stakeholder groups

Skills

Program governance

Stakeholder engagement

Document governance

Data interpretation

Tools

Excel

PowerPoint

SharePoint

Job description

Your new company

Your new company Join a large Queensland government department delivering critical infrastructure and program outcomes across a diverse and growing region. As an AO5 Advisor, you'll join a collaborative and high-performing team based in Townsville that supports major programs and ensures strong oversight, consistency and compliance across a broad portfolio.

Your new role

As an AO5 Advisor (Program Performance), you will play an integral role in supporting the effective governance, reporting and performance of major programs and projects. Working closely with program leaders and subject-matter experts, you will:

• Prepare governance meeting materials including agendas, briefing packs and reports for senior steering committees and boards
• Coordinate meeting outputs including minutes, action tracking and escalation processes
• Maintain and monitor risk, issue and dependency registers to support governance reporting
• Manage program documentation, including change control and escalation requests
• Ensure accuracy, consistency and completeness of program data used for reporting and decision-making
• Support audit readiness by maintaining records, evidence and governance documentation
• Assist with program oversight, capacity planning and ensuring continuity of key activities
• Drive consistency in governance practices across teams and stakeholder groups

What you'll need to succeed

To succeed in this role, you will bring strong program support or governance experience, along with excellent attention to detail and stakeholder engagement skills. You will demonstrate:

• Experience in program/project support, governance, reporting or controls within a complex delivery environment
• Strong written and verbal communication skills, including preparation of executive-level correspondence and reports
• Advanced Microsoft Office skills, particularly Excel (data analysis/reporting) and PowerPoint (executive presentations)
• Experience working with program management systems, dashboards, registers or SharePoint
• Strong analytical capability, with the ability to interpret and present data insights clearly
• High attention to detail, particularly in reporting accuracy and governance documentation
• Excellent organisational skills with the ability to manage competing priorities and deadlines
• A collaborative approach and ability to work effectively with diverse stakeholders

What you'll get in return

• Contract until 30th June 2027 with extension option
• 36.25 hour working week
• Exposure to large, complex programs and senior stakeholders
• A dynamic and fast-paced team environment
• Opportunities to build expertise in program governance and performance
• A supportive team culture focused on collaboration and continuous improvement