Analyst I Infrastructure Services

DXC Technology; Adelaide; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

In-person collaboration

Flexible work arrangements

Job summary

DXC Technology is seeking an infrastructure support professional in Adelaide, Australia, to provide technical assistance and collaborate with the team on infrastructure projects. The role emphasizes monitoring, troubleshooting, and continuous skills development within a supportive environment.

The position requires a bachelor’s degree and 2+ years of relevant experience, with preferred certifications and a proactive approach to learning.

Qualifications

• Degree or equivalent experience in a relevant field.
• Typically 2+ years of relevant work experience.
• Experience in infrastructure technology analysis and data analysis.
• Proficiency in problem-solving and staying current with industry knowledge.
• Advanced degree and/or certifications are a plus.

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Skills

Data analysis

Problem-solving

Continuous learner

Education

Bachelor's degree in a relevant field

Advanced degree in a relevant field (plus)

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

Job Description

• Provide technical support in infrastructure services, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to address infrastructure-related challenges and meet departmental needs.
• Support the development of infrastructure documentation, including incident logs and records.
• Continue to develop and enhance technical skills.
• Apply problem-solving abilities to address infrastructure issues.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.