Infrastructure Services Analyst I - Growth Path

Dxc Technology; South Australia; On-site; AUD 70,000 - 100,000; Full time

Job summary

DXC Technology is seeking an Infrastructure Tech Analyst to support our infrastructure services and assist with ongoing projects in Australia. You will respond to issues, monitor systems, and help implement standard processes while collaborating with the team to meet departmental goals.

The role emphasizes continuous learning, data-driven problem solving, and documentation of incident logs and records to improve service delivery and reliability.

Qualifications

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 2+ years of relevant work experience
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Responsibilities

• Provide technical support in infrastructure services, responding to issues and assisting in tasks
• Contribute to infrastructure projects and tasks under supervision
• Participate in monitoring and basic troubleshooting of infrastructure systems
• Work with the team to address infrastructure-related challenges and meet departmental needs
• Support the development of infrastructure documentation, including incident logs and records
• Continue to develop and enhance technical skills
• Apply problem-solving abilities to address infrastructure issues
• Follow established best practices and standards in infrastructure service delivery

Skills

Data analysis

Problem-solving

Infrastructure analysis

Continuous learning

Education

Bachelor's degree or equivalent

Advanced degree a plus

Tools

CompTIA Security+

Cisco CCENT

AWS Certified Solutions Architect

Job description

DXC Technology is seeking an Infrastructure Tech Analyst to support our infrastructure services and assist with ongoing projects in Australia. You will respond to issues, monitor systems, and help implement standard processes while collaborating with the team to meet departmental goals.

The role emphasizes continuous learning, data-driven problem solving, and documentation of incident logs and records to improve service delivery and reliability.