AML Operations Analyst

Queensland Country Bank; City of Brisbane; On-site; AUD 90,000 - 130,000; Full time

Job summary

Queensland Country Bank is seeking an AML Operations Analyst to protect communities from financial crime. This full-time role focuses on detecting, preventing, and mitigating money laundering, terrorism financing, and fraud.

Based in Queensland with options for Townsville or Brisbane offices, you will work with Risk, Compliance, and Customer Service teams to strengthen controls and support a culture of compliant operations.

Qualifications

• Experience reviewing alerts from transaction monitoring systems.
• Ability to analyse complex information and draw sound conclusions.
• Experience preparing SMRs for AUSTRAC submissions is desirable.
• Ability to perform onboarding and ongoing due diligence reviews.
• Strong communication when responding to queries or escalating matters.
• Collaborative approach with Risk, Compliance and Customer Service teams.

Responsibilities

• Review alerts from transaction monitoring systems and investigate unusual activity.
• Assist in preparing Suspicious Matter Reports (SMRs) for AUSTRAC.
• Perform onboarding and ongoing customer due diligence reviews.
• Collaborate with internal teams to resolve issues and communicate clearly.
• Support a culture of compliance and contribute to risk-control improvements.

Skills

Alert analysis

AML/CTF knowledge

Fraud detection

Analytical thinking

Communication

Collaboration

Education

Tertiary qualifications in Criminology/Finance/Business/Law

Job description

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

About The Role

Step into a role where your knowledge helps protect communities and businesses from financial crime. As an AML Operations Analyst, you’ll be at the forefront of detecting, preventing, and mitigating risks like money laundering, terrorism financing, and fraud.

This is a full-time permanent position based on a 38-hour working week. The role can be located in our Townsville Head Office or Brisbane Admin Office.

About You

• Demonstrated experience reviewing and analysing alerts generated by transaction monitoring systems and investigate unusual or suspicious activity
• Strong problem-solving and critical thinking skills with the ability to analyse complex information and draw sound conclusions
• Experience assisting in preparing Suspicious Matter Reports (SMRs) for submission to AUSTRAC
• The ability to perform onboarding and ongoing due diligence reviews for individual and business customers, verifying customer identity and assessing risk profiles in line with AML/CTF obligations
• Demonstrated experience collaborating with internal teams to resolve issues and provide clear, professional communication when responding to queries or escalating matters
• Ability to work collaboratively with the team and internal stakeholders across Risk, Compliance, and Customer Service teams to support a culture of compliance and contribute to ongoing improvements in risk controls
• Tertiary qualifications in Criminology, Finance, Business, Law, or a related field (desirable)
• Experience with transaction monitoring systems or fraud detection tools is highly desirable

About Us

Queensland Country have been certified as a Great Place to Work and with over 55 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

Our Benefits

• Work life balance and flexible working options
• Birthday Leave
• Community Volunteer Leave
• Access to an Employee Assistance Program (EAP)
• Access to our Wellness Program
• Discounts on your Banking and Health Insurance products
• Cultural lunches and social clubs
• Excellent training and development opportunities