Airport Vehicle Service Team Lead (Training Included)

Avis Budget Car Rental Llc; Western Australia; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Hourly rate + loadings/overtime + BONu

Employee discounts on car rental

Full training provided

Wellbeing programme & discounted insur

Employee Assistance Programme (EAP) 24

Job summary

Avis Budget Group is seeking a Lead Vehicle Service Agent at Perth Airport. You will guide a team of Vehicle Service Agents to ensure vehicles are cleaned and ready for delivery to customers, coordinating washbay operations and fleet movement with the Duty Manager.

You will supervise, train and coach staff, perform quality checks, and assist customers as needed, while maintaining high service standards in a busy, supportive environment.

Qualifications

• Experience leading small teams in a service-facing role.
• Hold a full, valid driver's license that covers manual and automatic vehicles.
• Able to work well in a team but also self-directed when needed.
• Passionate about delivering a high-quality product to customers.
• Demonstrates initiative and can multitask without prompting.
• Basic computer skills and willingness to learn admin tasks.

Responsibilities

• Supervise a small team to ensure vehicles are cleaned to standard.
• Coordinate fleet and staff with the Duty Manager.
• Monitor check-in volumes and rental bay levels with Return Agents.
• Clean interior and exterior of vehicles according to standards.
• Support washbay operations and on-site fleet management.
• Assist customers with inquiries in a positive manner.

Skills

Leadership

Driver's license (manual/auto)

Teamwork

Independent work

Customer service

Initiative

Computer basics

Job description

Avis Budget Group is seeking a Lead Vehicle Service Agent at Perth Airport. You will guide a team of Vehicle Service Agents to ensure vehicles are cleaned and ready for delivery to customers, coordinating washbay operations and fleet movement with the Duty Manager.

You will supervise, train and coach staff, perform quality checks, and assist customers as needed, while maintaining high service standards in a busy, supportive environment.