Airport Vehicle Service Team Lead

United States 1 AB Car Rental Services; Western Australia; Presencial; AUD 34.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly rate + loadings/overtime

Employee discounts on car rental

Full training provided

Wellbeing programme with discounted保险/

Employee Assistance Programme (EAP) 24

Descripción de la vacante

Avis Budget Group in Perth is seeking a Lead Vehicle Service Agent to guide a team of Vehicle Service Agents, ensuring vehicles are clean and ready for delivery to customers in a timely manner.

You will supervise a small crew, coordinate fleet movement, and uphold quality standards while delivering friendly customer service. Training is provided to help you reach your potential and grow within the global organisation.

Formación

• Hold a full and valid driver’s licence with the ability to drive both manual and automatic vehicles in a range of sizes.
• Have some experience leading small teams.
• Enjoy working in a team environment, but you will be self-directed and able to work independently when required.
• Be passionate about delivering an exceptional product to our customers.
• Value quality workmanship and take pride in each vehicle you deliver.
• Demonstrate initiative by continually looking for your next task without being asked.
• Possess basic computer skills and the aptitude to learn administrative tasks.

Responsabilidades

• Supervise a small team to ensure vehicles are washed and cleaned to standard, providing coaching as required.
• Liaise with Duty Manager to discuss fleet, staff and shift requirements.
• Conduct regular checks and communicate with Return Agents to monitor check-in volumes and rental bay levels.
• Clean interior and exterior of vehicles according to quality standards.
• Support the washbay area and fleet management onsite with general tasks.
• Assist customers with inquiries and requests in a positive and friendly manner.

Conocimientos

Team leadership

Customer service

Interpersonal skills

Independent work

Basic computer skills

Driving licence

Descripción del empleo

Avis Budget Group in Perth is seeking a Lead Vehicle Service Agent to guide a team of Vehicle Service Agents, ensuring vehicles are clean and ready for delivery to customers in a timely manner.

You will supervise a small crew, coordinate fleet movement, and uphold quality standards while delivering friendly customer service. Training is provided to help you reach your potential and grow within the global organisation.