Airport Duty Free Team Leader – Retail Supervisor

Lagardere AWPL External Careers; Adelaide; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Career development

Paid parental leave

Employee referral program

Wellbeing leave

Dynamic airport environment

Job summary

LagardèreAWPL at Adelaide Airport is seeking a committed Team Leader in a full-time capacity who loves connecting with people and delivering memorable customer experiences.

You will guide and support your team to meet service and sales targets, while maintaining high visual standards and presenting premium duty free goods. Join a dynamic airport environment with opportunities for growth and development.

Qualifications

• Experience in a team leadership role within fast-paced retail or hospitality.
• Confident communicator and motivator with strong customer service passion.
• Ability to stay organised, focused and calm under pressure.
• Flexible availability including mornings, nights, weekends and holidays.
• Applicants must have valid working rights and ability to obtain an Aviation Security ID Card.

Responsibilities

• Deliver standout customer experiences – lead by example
• Guide and support your team to meet service and sales targets
• Maintain high visual merchandising and presentation standards
• Communicate clearly and respectfully with customers and team
• Bring accountability, reliability, and positivity to every shift

Skills

Team leadership

Customer service

Effective communicator

Organised and focused

Adaptability

Flexible availability

Security ID eligibility

Job description

LagardèreAWPL at Adelaide Airport is seeking a committed Team Leader in a full-time capacity who loves connecting with people and delivering memorable customer experiences.

You will guide and support your team to meet service and sales targets, while maintaining high visual standards and presenting premium duty free goods. Join a dynamic airport environment with opportunities for growth and development.