AI & Third Party Assurance Manager

Hatch; Sydney; On-site; AUD 150,000 - 210,000; Full time

Job summary

Australian Payments Plus in Sydney, NSW, seeks an AI & Third-Party Assurance Manager to oversee governance, assurance and risk across AI and external supplier arrangements. The role sits within Group Risk, shaping controls, testing evidence and remediation actions while collaborating with internal teams and suppliers to strengthen risk management practices.

You will evaluate AI considerations, conduct risk-based assurance, and provide practical recommendations to close findings.

Qualifications

• Experience in risk, assurance, controls or audit across technology/data environments.
• Exposure to AI risk and responsible AI concepts with practical recommendations.
• Knowledge of risk/assurance methodologies and evidence-based control assessment.

Responsibilities

• Monitor effectiveness of AI and Third-Party Risk Management frameworks and report on performance.
• Plan and conduct risk-based assessments across AI activities and supplier arrangements.
• Identify risks and mitigations, develop remediation actions and track closure.
• Conduct AI assessments ensuring ethical considerations in governance decisions.
• Perform formal quality assurance reviews and audits with clear findings and evidence.

Skills

risk management

AI risk

stakeholder management

quality assurance

audit practices

third-party risk

Education

Tertiary qualification in risk/technology/data/AI/audit/governance/procurement

Job description

This is a AI & Third Party Assurance Manager role with Australian Payments Plus based in Sydney, NSW, AU

Australian Payments Plus

Life @ AP+ At Australian Payments Plus (AP+), we’re shaping world-class payments systems for Australia - secure, resilient and ready for tomorrow. We connect banks, financial institutions, retailers, businesses, government agencies and fintechs to enable Australians to pay, get paid and prove their identity every day. We’re one connected team in pursuit of one inspiring purpose: to unite people and technology to power better experiences. You’ll be encouraged to bring your ideas forward, make a difference through your work and grow your career while enjoying flexibility, collaboration and a great team environment. Our values - lead with heart, learn for tomorrow and live our legacy - shape how we work and the impact we want to make.

The Role

As our AI & Third-Party Assurance Manager, you’ll play an important role within Group Risk, providing integrated governance and assurance across artificial intelligence and third-party risk. This is a unique opportunity to work at the intersection of emerging technology, responsible AI, operational risk and AP+’s external supply chain. You’ll assess the effectiveness of controls and governance, conduct risk-based assurance and quality reviews, evaluate AI considerations, and provide assurance over supplier performance and third-party arrangements. You’ll work across the organisation to identify risks and vulnerabilities, provide practical recommendations and help ensure remediation actions are understood, prioritised and closed.

This Role Is Responsible For

• Monitoring the effectiveness of AP+’s AI and Third-Party Risk Management frameworks, reporting on their performance and identifying opportunities for improvement.
• Planning and conducting risk-based assessments across AI activities and third-party/supplier arrangements, using evidence to evaluate control effectiveness and residual risk.
• Identifying risks and vulnerabilities and developing or recommending appropriate mitigation strategies and corrective actions.
• Conducting AI assessments and reviews, ensuring ethical considerations are incorporated into risk and governance decisions.
• Conducting formal quality assurance reviews and risk-based audits, documenting evidence, findings, root causes and required remediation.
• Monitoring supplier performance, customer outcomes, security requirements and contractual performance where relevant.
• Working proactively with suppliers and internal stakeholders to resolve assurance findings, incidents, control weaknesses and performance issues.
• Providing specialist advice across AI and third-party risk, collaborating with other subject matter experts where risks cross functional boundaries.
• Developing meaningful reporting and measures to track assurance outcomes, findings, remediation and improvements in evidence quality.
• Building strong stakeholder relationships and communicating risk insights clearly to drive corrective actions and lessons learned through to closure.

In order to be successful in this role you’ll need to demonstrate:

• Experience in risk, assurance, controls or audit, ideally across technology and/or data environments and third-party or supplier arrangements.
• Exposure to AI risk, AI and responsible AI concepts, with the ability to assess emerging risks and translate them into practical recommendations.
• Strong knowledge of risk and assurance methodologies, evidence-based control assessment and audit practices.
• Experience conducting formal assessments, analysing evidence, identifying root causes and producing clear, factual findings and reports.
• Strong understanding of third-party/supplier risk and performance management, including assessing performance against requirements and resolving issues with suppliers.
• Strong stakeholder management and communication skills, with the confidence to engage internal teams, suppliers and specialist stakeholders on risk and assurance matters.
• A relevant tertiary qualification in risk, technology, data/AI, audit, governance, procurement, supplier management or a related discipline - or equivalent relevant professional experience.

You’ll also bring the ability to turn complex evidence and risk issues into clear insights, recommendations and actions. The role requires strong capability across risk management, quality assurance, AI, audit, specialist advice, measurement, supplier management and stakeholder relationship management.

Ready to change the game?

This is an opportunity to help shape how AP+ manages some of the most important and rapidly evolving areas of risk - from responsible AI to third-party assurance.

Join AP+ and help build the secure, resilient and trusted payments ecosystem Australia needs for tomorrow.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Australian Payments Plus team will be there to support your growth.

Key Responsibilities

• Monitoring effectiveness
• Conducting risk assessments
• Providing specialist advice

Key Strengths

• Risk management
• AI and responsible AI concepts
• Stakeholder management
• Quality assurance
• Audit practices
• Supplier management

Why Australian Payments Plus is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Australian Payments Plus not with Hatch.