AI Solutions Engineer — From Prototype to Production AI

The Smith Family; New South Wales; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Paid annual leave extensions

Job summary

The Smith Family is an Australian charity focused on tackling educational inequality. We are seeking an AI Solutions Engineer to turn AI ideas into practical, production-ready tools that support frontline staff across Australia.

You will join the Data & AI team to design AI agents, connect enterprise data via APIs, and push projects from prototype to production with a strong focus on reliability, security and measurable impact for families and communities.

Qualifications

• 2–3 years of relevant experience in software, data or AI.
• Experience building applications with LLMs and Generative AI.
• Experience with Snowflake Cortex, Cortex Agents, Cortex Search or Cortex Analyst.

Responsibilities

• Design and build AI agents, agentic workflows and RAG solutions that solve real organisational problems.
• Create trusted data, semantic and knowledge foundations for AI to work with organisational information.
• Connect AI to enterprise data and applications through APIs, tools, SQL and MCP.
• Develop primarily with Python and SQL across structured and unstructured data.
• Take solutions beyond proof-of-concept by building for quality, security, reliability, monitoring and supportability.
• Evaluate AI solutions for accuracy, retrieval quality, groundedness and performance.
• Build reusable components and patterns to speed up future AI deliveries.
• Share learnings and help grow AI engineering capability across the Data & AI team.

Skills

Python

SQL

LLMs

Azure AI

Snowflake Cortex

RAG

APIs

Data modelling

Tools

Microsoft Foundry

Azure AI Search

Job description

The Smith Family is an Australian charity focused on tackling educational inequality. We are seeking an AI Solutions Engineer to turn AI ideas into practical, production-ready tools that support frontline staff across Australia.

You will join the Data & AI team to design AI agents, connect enterprise data via APIs, and push projects from prototype to production with a strong focus on reliability, security and measurable impact for families and communities.