AI Product & Delivery Manager

APG Software Solutions Pty Ltd; Sydney; Hybrid; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Uncapped commission

Hybrid work cadence

Job summary

APG Software Solutions Pty Ltd is seeking a versatile professional to own client engagements end to end, from discovery to delivery. The role includes on-site involvement across Sydney and a hybrid work cadence, integrating AI workflows, Claude-based solutions and automation to drive client outcomes.

You will map operations, translate business needs into concrete plans, and manage relationships with stakeholders while continuously learning in a fast-moving AI-enabled environment.

Qualifications

• Experience in product management, consulting, BA, implementation or account-management.
• Ability to interview stakeholders and translate ambiguity into a plan.
• Strong communication and ownership during client engagements.

Responsibilities

• Run discovery with business owners and map operations.
• Turn problems into requirements, process maps and delivery plans.
• Quantify waste and present actionable roadmaps.
• Build AI-driven fixes with Claude, skills, plugins and workflows.
• Own the client relationship with on-site delivery in Sydney.

Skills

Product discovery

Stakeholder management

Client communication

Business analysis

Tools

Claude

HubSpot

Salesforce

Xero

Job description

APG Software builds AI systems for construction, manufacturing and home services businesses. We audit how a business really runs, quantify the time and money lost to manual work and disconnected systems, then build AI inside the tools it already uses. We are a small, AI-native team hiring one person to own client engagements end to end.

What you'll do

• Run discovery with business owners and map how their operation actually works
• Turn business problems into clear product requirements, process maps and delivery plans
• Diagnose and quantify waste, then present practical findings and a roadmap
• Build and deliver the fix with AI, including Claude, custom skills and plugins, and automated workflows
• Own the client relationship, including regular on-site delivery across Sydney

What we need: the three skill sets

1. Product and consultative discovery: you can interview stakeholders, understand an operation and turn ambiguity into a clear plan. Product management, consulting, BA, implementation or account-management experience can all fit.
2. Industry software fluency: hands-on experience with common CRM, finance and operations tools used in home services, construction and manufacturing, such as HubSpot, Salesforce, Xero, QuickBooks, Simpro, ServiceM8, Microsoft Business Central or Odoo.
3. AI builder fluency: genuine current experience using Claude and related AI tools to create workflows, artifacts, skills, plugins or practical business solutions. You stay current because you enjoy the space.

Strong on two with a real appetite for the third? Still apply. We value people who can learn quickly, communicate clearly and take ownership.

How you'll ramp

You will begin working closely with the founder, co-running real engagements, then move into owning engagements independently. This is a Sydney-based full-time role with regular client visits and a hybrid working cadence.

Compensation

• Uncapped commission, including 5% of cleared client invoices plus bonuses