Ai Process Transformation Consultant

Accenture Global; Melbourne; Híbrido; AUD 110.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

18 weeks paid parental leave

Long & short-term career break options

Structured career development program

Local and international career options

Family Inclusive Workplace certified

Flexible Work Arrangements

Diversity & Inclusion Index leadership

Descripción de la vacante

Accenture is seeking a skilled professional to design AI-integrated processes and assess industry trends in Melbourne. You will produce benchmarking analyses, define future-state specifications, and support digital transformations across operations.

You will apply AX Design principles to guide AI agent behaviors and handoffs, leveraging AI-assisted analytics to deliver clear, data-driven recommendations to clients.

Formación

• Minimum 3 years of experience in process excellence, redesign, or management consulting.
• Experience producing industry/function trend analyses and benchmarking outputs.
• Minimum 1 year using AI-assisted analytics, visualization, or benchmarking tools.
• Minimum 1 year integrating AI and automating business process design.
• Experience delivering project work in a consulting environment or relevant domain experience.
• Ability to analyze data and translate findings into structured recommendations.

Responsabilidades

• Produce trend and forces assessments for assigned industry or function.
• Design future-state process specifications covering AI integration and operating model changes.
• Conduct process analysis and support delivery of digital and platform solutions.
• Build analytical frameworks and data-driven assessments using AI-assisted tools.
• Conduct benchmarking analysis with AI-accelerated tools.
• Develop change-impact assessments using AI-assisted organizational analysis tools.
• Apply industry knowledge to improve reinvention designs and content.
• Contribute to the reference library and ongoing learning.
• Apply AX Design principles for AI agent behaviors and handoffs.

Conocimientos

Trend analysis

Benchmarking

AI-assisted analytics

Process redesign

Change management

Data analysis

Executive communication

Educación

Bachelor's Degree

Herramientas

AI tools

Process mapping tools

Descripción del empleo

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

YOU ARE

You produce solid analytical work — assessing trends and forces shaping your industry or function, designing future‑state processes, and building the supporting materials that help senior practitioners shape transformation recommendations. You're developing real expertise in your domain and a point of view on how AI and automation can change the way it operates. You're comfortable working with structured guidance while taking on more with each engagement.

You understand that designing how AI agents interact within processes — AX Design — is just as important as the process design itself, and you're starting to apply those principles in your work.

THE WORK

• Produce trend and forces assessments for your assigned industry or function, including benchmarking analyses that show where the client stands relative to peers and where the reinvention opportunity lies.
• Design future‑state process specifications covering AI integration points, operating model changes, human‑machine interaction requirements, and workforce adoption approaches for your domain area.
• Conduct process analysis and support delivery of digital and platform solutions across operations.
• Build analytical frameworks and data‑driven assessments using AI‑assisted visualization and analysis tools.
• Conduct benchmarking analysis with AI‑accelerated industry and peer comparison tools.
• Develop change‑impact assessments using AI‑assisted organizational analysis tools.
• Apply your industry or function knowledge to review and improve domain‑specific reinvention designs and functional playbook content.
• Contribute to the reference library and keep your domain expertise current through continuous learning.
• Apply AX Design principles when specifying or reviewing AI integration designs — defining how AI agents should behave within each redesigned process step, what they handle autonomously, and when they hand off to a person.

EDUCATION

• Bachelor's Degree or equivalent

BASIC (REQUIRED) QUALIFICATION

• Minimum 3 years of experience in process excellence, process redesign, or management consulting
• Experience producing industry or function trend analyses, benchmarking outputs, or change‑impact assessments
• Minimum 1 year using AI‑assisted analytics, visualization, or benchmarking tools (e.g. Platform Native AI capabilities)
• Minimum 1 year of integrating AI and automating business process design
• Minimum 1 year of experience delivering project work in consulting environment OR industry experience in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources) OR worked within
• Ability to analyze data and translate findings into structured recommendations

PREFERRED QUALIFICATION

• Familiarity with process mapping or process modeling tools
• Strong analytical skills with the ability to communicate complex findings in clear business terms/structured recommendations
• Client‑facing consulting or advisory experience
• Applies AI tools fluently and independently, including building agents, for higher‑quality deliverables to business problems
• Embeds AI Design principles into process specifications (agent behaviors, autonomy levels, handoffs)
• Identifies where agentic AI can transform specific client process steps and articulates design implications
• Uses AI‑assisted analytics, visualization, and benchmarking tools to ground future‑state designs
• Demonstrated continuous learning with emerging AI tools

Benefits of working at Accenture

• 18 weeks paid parental leave
• Long & short‑term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace
• Flexible Work Arrangements - centered around Accenture's Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

We are a WORK180 Endorsed Employer, to see our benefits and policies click here

All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is a EEO and affirmative action employee of females/minorities/veterans/individuals with disabilities.

Equal Employment Opportunity Statement for Australia

At Accenture, we recognise that our people are multi‑dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination.

Read more about our Privacy Statement.