AI Operations Associate

Arrows; New South Wales; On-site; AUD 120,000 - 180,000; Full time

Job summary

Arrows is seeking an AI/ML engineer to build live agents and AI-powered features for a gaming-oriented product. You’ll ship end-to-end agent systems, from experimentation to production, with frameworks like LangGraph, LlamaIndex, and Semantic Kernel, while owning the stack from data retrieval to monitoring.

You’ll work closely with senior leadership, design for failure modes, and promote best practices in testing, CI/CD, and scalable AI services across cloud providers.

Qualifications

• Hands-on experience shipping agent/LLM-powered systems to real users.
• Proven ability to explain what broke and what you changed.
• Experience with an agent framework and RAG in production.

Responsibilities

• Collaborate with teams to design AI features that add business value.
• Balance cost, latency, and reliability when deploying AI agents.
• Run AI office hours, demos, and training to uplift the team’s capabilities.

Skills

LLM/Agent systems

Python

Cloud AI services

SQL & relational modeling

Architectural judgement

Tools

LangGraph

LlamaIndex

Semantic Kernel

ADK

RAG in production

Job description

Arrows is seeking an AI/ML engineer to build live agents and AI-powered features for a gaming-oriented product. You’ll ship end-to-end agent systems, from experimentation to production, with frameworks like LangGraph, LlamaIndex, and Semantic Kernel, while owning the stack from data retrieval to monitoring.

You’ll work closely with senior leadership, design for failure modes, and promote best practices in testing, CI/CD, and scalable AI services across cloud providers.