AI Governance Lead

Zurich Insurance Group; North Sydney Council; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

5 weeks annual leave

Hybrid work arrangement (3 days in, 2‑

Wellbeing payment AUD$500

New starter e-voucher AUD$295

Award-winning training programs

Global mobility opportunities

Green Star offices

Tree planting for new employees

Employer awards & memberships

Job summary

Zurich Insurance Group is seeking an AI Governance Lead to steer the enterprise AI governance framework and ensure responsible AI across the organisation. The role focuses on embedding governance principles, risk identification, and scalable controls to balance innovation with risk management.

You will collaborate with Legal, Privacy, Compliance, Risk and Technology teams to drive automation and improve governance through design.

Qualifications

• Experience designing and operationalising AI governance frameworks.
• Strong knowledge of AI risk management, privacy, cyber security and model governance.
• Ability to influence senior stakeholders across Legal, Privacy, Compliance, Risk and Tech teams.

Responsibilities

• Lead and enhance Zurich’s enterprise AI Governance Framework, standards and controls.
• Embed responsible AI principles across the lifecycle of AI solutions.
• Identify, assess and monitor AI risks including privacy, security, fairness and explainability.
• Design scalable governance pathways enabling innovation with oversight.
• Automate governance, assurance, monitoring and reporting activities.

Skills

AI governance

Risk management

Regulatory compliance

Stakeholder influence

Automation & tooling

Job description

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

AI is moving quickly at Zurich, from generative AI and productivity tools to increasingly sophisticated AI solutions. This role is at the heart of making sure that growth happens responsibly, without putting unnecessary brakes on innovation.

As AI Governance Lead, you’ll tackle that challenge head-on, helping create an approach to AI governance that is practical, scalable and proportionate to risk. The focus is on enabling innovation while making sure AI is used responsibly across Zurich.

You will also be responsible for the following:

• Lead and continuously enhance Zurich’s enterprise AI Governance Framework, standards and controls.
• Embed responsible AI principles across the full lifecycle of AI solutions.
• Identify, assess and monitor AI risks, including privacy, security, fairness, explainability and model governance.
• Design scalable, risk-based governance pathways that enable teams to innovate with appropriate oversight.
• Automate governance, assurance, monitoring and reporting activities to improve consistency and efficiency.
• Provide trusted advice and clear reporting to business leaders, delivery teams, executives and governance forums.

Important to your success – let’s grow together

You are curious, pragmatic and comfortable working in an evolving area. You build trust with stakeholders, turn complex requirements into clear solutions and know how to balance innovation, customer outcomes and effective risk management.

In order to be successful, you will have the following:

• Demonstrated experience designing and operationalising AI governance frameworks, controls and oversight processes.
• Strong knowledge of AI risk management, privacy, cyber security, model governance and relevant regulatory obligations.
• Sound understanding of generative AI, machine learning, agentic AI and the risks associated with emerging technologies.
• Experience assessing technology solutions and applying practical, proportionate controls across the AI lifecycle.
• Proven ability to influence senior stakeholders and work across Legal, Privacy, Compliance, Risk, Data and Technology teams.
• Strong analytical capability, sound judgement and experience improving governance through automation and governance-by-design.

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, please let us know at the time of your application.