AI Governance and Operations

Queensland Treasury Corporation; Brisbane; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Professional development

Flexible work

Leadership programs

Study support

Paid parental leave

Salary packaging

Wellbeing program

Job summary

Queensland Treasury Corporation is seeking a Senior Associate, AI Governance and Operations to shape responsible AI adoption and governance across QTC. You’ll manage governance matters from intake through assessment, specialist review and ongoing monitoring.

This hands-on role requires practical governance, risk, assurance or technology operations experience and the ability to coordinate across privacy, security and enterprise risk to deliver audit-ready governance records and practical guidance

Qualifications

• Demonstrated experience in governance, risk, compliance, assurance or regulated environments.
• Experience managing intake queues or multiple concurrent matters.
• Ability to translate complex information into actionable steps and guidance.
• Strong record-keeping across governance registers and inventories.

Responsibilities

• Own AI intake and triage, ensuring registration, assessment and escalation.
• Coordinate assessments across privacy, security, compliance, legal and risk.
• Maintain AI governance registers and audit-ready records.
• Manage concurrent AI governance matters to closure and governance forums.
• Support governance of AI agents including lifecycle monitoring.
• Assess vendor/platform changes and data handling implications.
• Prepare governance papers and reporting for stakeholders.
• Provide practical governance guidance and improve templates and controls.
• Monitor AI trends and translate insights into practical actions for QTC.

Skills

Governance & risk

Intake management

Stakeholder management

Analytical thinking

Microsoft 365 familiarity

AI governance awareness

Problem solving

Communication

Tools

Microsoft 365

Power Platform

Dynamics 365

Purview/Entra/Defender

Azure AI

Job description

We’re looking for a Senior Associate, AI Governance and Operations to help shape how AI is responsibly adopted and governed across QTC, while operating and continuously improving our day-to-day AI governance processes.

Working closely with our Principal, AI Implementation, you’ll manage AI governance matters from initial intake and triage through assessment, specialist review, decision support and ongoing monitoring. You’ll help ensure AI initiatives are understood, appropriately assessed and supported by clear, audit-ready governance records.
This is a hands‑on governance and operations role. It’s an opportunity to bring your experience in governance, risk, assurance, business analysis or technology operations into one of the fastest evolving areas of enterprise technology.

What you’ll do

You’ll play a key role in the practical operation and continuous improvement of QTC’s AI governance framework, including:

• Own the AI intake and triage process, ensuring matters are registered, assessed, progressed and escalated.
• Coordinate assessments and specialist input across privacy, security, compliance, legal, and enterprise risk.
• Maintain QTC’s AI governance registers, ensuring records are accurate, traceable and audit‑ready.
• Manage concurrent AI governance matters, keeping stakeholders informed through to closure.
• Support the governance of AI agents, including ownership, registration, attestations and lifecycle monitoring.
• Undertake assessments of vendor and platform changes, permissions, data handling and monitoring.
• Prepare assessment materials, governance papers and reporting for stakeholders and governance forums.
• Provide practical AI governance guidance and improve processes, controls and templates.
• Proactively monitor emerging AI trends, technologies and industry developments, translating relevant insights into practical implications for QTC’s AI governance approach.

About you

You don’t need to be an AI engineer, developer or architect.

What matters is that you know how to make governance work in practice. You can take a request, identify what information is missing, ask the right questions, understand requirements, apply an established framework and bring the right people together to progress an outcome.

Your background could be in governance, risk and compliance, technology risk, PMO, business analysis, or Microsoft platform governance.

You’ll ideally bring:

• Demonstrated experience within a governance, risk, compliance, assurance or other regulated environment.
• Experience managing an intake, case queue or multiple concurrent matters.
• Strong analytical and problem‑solving capability, with experience gathering requirements, asking the right questions and translating complex information into clear, practical actions.
• Strong record‑keeping discipline across registers, inventories, or other formal governance records.
• The ability to assess information, identify risk and recognise when specialist input or escalation is needed.
• Strong stakeholder skills and the confidence to constructively challenge and influence without direct authority.
• Experience preparing assessments, briefings or reporting for senior stakeholders.
• Microsoft 365 capability, the ability to understand how technology, permissions and data access fit together.
• Curiosity about AI, with the initiative to continuously build your knowledge as the technology, risks and governance landscape evolve.

A working knowledge of Microsoft 365, Power Platform or Dynamics 365 will be highly regarded.

Exposure to technologies such as Purview, Entra, Defender, Fabric, Azure AI or Databricks would also be valuable, but we don’t expect you to be an expert across every platform.

You’ll ideally understand the fundamentals of Responsible AI and AI risk, including concepts such as human oversight and transparency, as well as risks including hallucination, prompt injection, data leakage and inappropriate reliance.

Familiarity with generative AI, copilots or AI agents will help you quickly understand the types of requests you’ll be governing. The role requires a functional understanding of these technologies, including areas such as grounding, permissions, connectors and action capability.

Knowledge of ISO/IEC 42001, ISO/IEC 27001 or information governance frameworks would be advantageous but isn’t essential.

If you bring strong transferable governance, business analysis or technology capability, combined with a genuine curiosity about AI and how it can be responsibly adopted, we want to hear from you.

Build the future with QTC:

QTC is the central financing authority for the Queensland Government and provides financial resources and services for the State. We manage the State’s funding program in the global capital markets to deliver sustainable and cost‑effective borrowings for the Queensland Government, local governments, and other related entities (our clients). We do work that improves Queensland for generations. We are a leader in finance, creating meaningful solutions with profound outcomes. We set the standard in financial solutions. We address the challenges of today, with results for tomorrow.
Benefit from a best‑in‑class professional development program, flexible work, leadership programs, study support, paid‑parental leave, salary packaging and a corporate wellbeing program (including discounts for you and your family to a range of fitness facilities close to home or work).
At QTC we celebrate diversity and are committed to creating an inclusive environment for all employees. We havean equitable, barrier‑free application process so please inform us of any accessibility requirements in your application.