AI Engineer - AI Services

Westpac Bank; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Westpac is seeking an hands-on AI services engineer in a Sydney-based hybrid role. You will deliver defined AI features through design, build, test and release, spanning software, data, AI, integration and UX with a focus on human review and accountability.

You will work with secure coding, CI/CD, observability, privacy and risk controls, contributing to reviews and continuous improvement while growing your technical scope with Senior and Lead engineers.

Qualifications

• Hands-on engineering across software, data and AI services.
• Experience with APIs, data flows and service boundaries.
• Knowledge of secure coding, testing, observability and production support.
• Ability to communicate clearly and collaborate across teams.

Responsibilities

• Design, build, test, release and support AI service features.
• Engineer across software, data, AI, integration and UX as needed.
• Create code, tests, docs, runbooks and release evidence.
• Apply security, privacy, responsible AI, observability and resilience patterns.
• Participate in design/code reviews and continuous improvement.
• Raise gaps, blockers and delivery risks early.

Skills

Hands-on engineering

Software development

Data engineering

AI services

CI/CD

Observability

Security & privacy

Communication & collaboration

Tools

APIs

CI/CD tooling

Monitoring

Job description

• Sydney or Melbourne Based / Hybrid Working

Make an impact …

Join AI Services as a hands-on Engineer delivering defined AI features and components from design through to production support.

You will work across software, data, AI, integration and operations, using approved AI tools to improve delivery while keeping human review, traceability and accountability at the centre of every outcome.

What will you do?

• Design, build, test, release and support defined AI service features and components.
• Engineer across software, data, AI, integration and user experience where the work requires it.
• Create clear code, automated tests, documentation, runbooks and release evidence.
• Apply established patterns for security, privacy, Responsible AI, observability, recovery and operational resilience.
• Contribute to design reviews, code reviews, incident learning and continuous improvement.
• Raise unclear requirements, control gaps, defects, blockers and delivery risks early.

What you will bring to the table …

• Hands-on engineering experience across software, data, AI services, integration, testing and operations.
• Working knowledge of APIs, events, data flows, service boundaries, identity, state, audit and error handling.
• Working AI service capability across ML, LLMs, RAG, agents, evaluation, tool controls, monitoring and fallback.
• Experience with secure coding, automated testing, CI/CD, observability and production support.
• An understanding of traceability, evidence, privacy, human approval and control-aware delivery.
• Clear communication, curiosity, collaboration and a willingness to learn from review and operational feedback.

Your scope & work with purpose …

You will own defined features and components with growing autonomy, supported by Senior and Lead AI Engineers as you broaden your technical judgement and delivery scope.

Additionally, you will help deliver practical AI outcomes while applying Westpac engineering, security, privacy, Responsible AI, risk and operational resilience requirements. Approved AI tools may support delivery, but people remain accountable for design, controls, review and production decisions.

Ready to build what matters?

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians, and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the"People with Disability and/or needing Accessibility Requirements"page on ourwebsite.