Ai Engineer - Ai Innovation Office

Westpac Group; Sydney; Hybrid; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Special banking product offers

Flexible work arrangements

Learning & development opportunities

Volunteer/community initiatives

Job summary

Westpac is seeking an AI Engineer to design, build and operate production AI applications, services, and platforms in a hybrid Sydney environment. You will integrate foundation models, vector stores and AI services while ensuring security and governance in a large enterprise.

You will collaborate with product, data, risk, security and platform teams to deliver reliable AI capabilities with strong software engineering fundamentals and practical ML experience.

Qualifications

• Hands-on AI engineering in large or regulated environments.
• Experience integrating LLM-based solutions into production systems.
• Strong software engineering background for backend services and APIs.

Responsibilities

• Design, build and ship production-ready AI applications and services.
• Integrate foundation models and AI services into secure enterprise workflows.
• Build pipelines for prompt management, model invocation, grounding and evaluation.
• Embed security, privacy and governance guardrails from design to delivery.
• Collaborate with product, data, risk, security and platform teams to align delivery.

Skills

Hands-on AI engineering

LLM & AI services

Cloud & CI/CD

Data understanding

Education

Tertiary tech degree

Tools

RAG

embeddings

vector databases

orchestration

Job description

Westpac AI Engineer

Sydney Location / Hybrid Working.

Work with some of the brightest minds in the AI space.

At Westpac, we’re building responsible, human-centred AI at enterprise scale — and we’re looking for hands‑on AI Engineers who can turn ideas into secure, scalable, production‑ready solutions.

You’ll join our Data, Digital & AI function and work with the Westpac Chief AI Innovation Office to build practical AI capability across technology, data, risk, security, product and business teams.

This is an engineering‑first role for people who can design, code, integrate, test and operationalise AI applications, services, agents and platforms — beyond proofs of concept.

You’ll bring strong software engineering fundamentals, practical AI/ML experience and the judgement to deliver safely in a complex, regulated enterprise environment.

Key Responsibilities

• Design, build and ship production‑ready AI applications, services, agents and internal tools.
• Integrate foundation models, ML models, RAG, vector stores and AI services into secure enterprise workflows.
• Build pipelines for prompt management, model invocation, grounding, validation and evaluation.
• Embed security, privacy, compliance, model risk and responsible AI guardrails from design to delivery.
• Build testing, evaluation, monitoring, and feedback loops for quality, performance, safety, and cost.
• Optimise latency, reliability, and cost across AI workloads.
• Collaborate with product, data, risk, security, and platform teams to clarify requirements, surface trade‑offs, and align priorities for delivery.
• Hands‑on AI engineering experience in large, complex corporate or regulated environments.
• Ability to deal effectively with technical and non‑technical stakeholders at all levels.
• Tertiary qualifications in a relevant technology, engineering, computer science, data or related discipline, or equivalent practical experience.
• Strong software engineering background across backend services, APIs and production systems.
• Practical experience operationalising LLM, ML or AI services beyond prototypes or academic projects.
• Hands‑on knowledge of RAG, embeddings, vector databases, orchestration and model evaluation.
• Experience with cloud, CI/CD, automated testing, observability and enterprise release practices.
• Understanding of prompt design, evaluation, safety testing and responsible AI practices.
• Ability to balance experimentation speed with engineering quality and safety.
• Comfortable working with diverse stakeholders to triage requests, communicate constraints, and prioritise work based on impact and risk.

Benefits

• Special offers on banking products and discounts from top brands, including generous employee‑only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Eligibility and EEO

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

Westpac – Commitment to Diversity and Inclusion

We’re committed to fostering a diverse and inclusive community at Westpac.