Ai Enablement & Adoption Associate – 4-Month Contract

Pipe Couplings (A/Asia); Sydney; On-site; AUD 63,000 - 98,000; Full time

Benefits offered by this job

Reimbursement for professional fees

Moving expenses may be eligible

Overtime and shift premiums

Travel and car allowance

Career guidance and training

Job summary

OMERS / Oxford Properties in Sydney, Australia, is seeking an Associate, AI Enablement & Adoption on a 4-month contract. The role blends hands-on coaching with adoption advocacy to help staff integrate enterprise AI tools into daily work.

You will deliver lightweight training, provide on-demand coaching, and monitor usage to improve uptake while ensuring governance and data privacy.

Qualifications

• Strong practical familiarity with generative AI tools — specifically Microsoft Copilot, Gemini and Claude — including prompt engineering basics and a clear understanding of their corporate capabilities and limitations.
• Exceptional interpersonal skills, with the ability to translate technical AI concepts into accessible, actionable advice for non-technical employees.
• High degree of emotional intelligence and patience to guide employees with varying levels of comfort and skill with AI tools.
• Strong organization, problem-solving, and prioritization skills, with a demonstrated curiosity for understanding user needs and finding solutions.

Responsibilities

• Act as the visible, go-to AI resource in the office, approachable to employees at every level of comfort and skill.
• Provide 1:1 and small-group troubleshooting, prompt refinement, and immediate assistance for employees who are stuck or unsure how to get started with AI tools.
• Develop and deliver lightweight micro-training and practical “how-to” resources that demonstrate effective, real-world ways to use AI for everyday tasks.
• Monitor tool usage and drive uptake across teams.
• Educate employees on AI governance policies, ensuring data privacy, risk mitigation, and safe guardrails are followed during daily AI use.

Skills

Gen AI tools (Copilot, Gemini, Claude)

Interpersonal communication

Emotional intelligence

Organization & problem solving

Education

University degree in Business, CS, IT, or equivalent

Tools

Microsoft Office Suite

Job description

Associate, AI Enablement & Adoption (4 month Contract) - Sydney, Australia

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you’re referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Reporting into the AI Transformation Office, the Associate, AI Enablement & Adoption is a highly approachable, people-centric guide dedicated to accelerating AI fluency across our corporate office. Operating as a hybrid between a hands-on coach and an adoption advocate, you will empower employees to confidently integrate enterprise AI tools - specifically Microsoft Copilot, Gemini and Claude - into their daily work.

This role is important because you are the visible, go-to resource on the floor: providing on-demand support, lightweight training, and immediate troubleshooting so our teams can maximize their productivity securely, effectively, and without frustration. If you love helping people, are genuinely curious about generative AI, and can translate technical concepts into plain language for any audience, this is an excellent opportunity to shape how our organization works in the age of AI.

You Will Be Responsible For

On-Demand Coaching & Support

• Act as the visible, go-to AI resource in the office, approachable to employees at every level of comfort and skill.
• Provide 1:1 and small-group troubleshooting, prompt refinement, and immediate assistance for employees who are stuck or unsure how to get started with AI tools.

Training & Enablement

• Develop and deliver lightweight micro-training and practical “how-to” resources that demonstrate effective, real-world ways to use AI for everyday tasks.

Adoption Advocacy

• Monitor tool usage and recommend targeted actions to drive uptake across teams.
• Collect employee feedback, success stories, and use-case examples to inform and refine adoption tactics.

Task-Level Integration

• Help individuals apply AI directly to the work in front of them — e.g., drafting emails, summarizing meetings, and generating ideas — without the need for large-scale, formal business process mapping.

Responsible AI Guidance

• Educate employees on OMERS AI governance policies, ensuring data privacy, risk mitigation, and safe guardrails are followed during daily AI use.

Required Skills & Experience

• Strong practical familiarity with generative AI tools — specifically Microsoft Copilot, Gemini and Claude — including prompt engineering basics and a clear understanding of their corporate capabilities and limitations.
• Exceptional interpersonal skills, with the ability to translate technical AI concepts into accessible, actionable advice for non-technical employees.
• High degree of emotional intelligence and patience to guide employees with varying levels of comfort and skill with AI tools.
• Strong organization, problem-solving, and prioritization skills, with a demonstrated curiosity for understanding user needs and finding solutions.

Preferred Skills & Experience

• University degree in Business, Computer Science, IT, or equivalent.
• 1–2 years of experience in a technology-driven role (e.g., corporate support, training, IT helpdesk, technology adoption, or related experience).
• Strong familiarity with the Microsoft Office Suite.
• Exposure to change management, employee enablement, or technology adoption programs in a corporate environment.

As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our committee and employee recognition programs.

Working Conditions

Most of your work involves meeting with clients in their homes or with service providers. This necessitates considerable driving time, sometimes in adverse weather conditions.

On a rotating schedule, you may be required to provide child and family wellbeing services for your designated area, after regular business hours. This will include working on weekends and reporting to the provincial after-hours response team. You may be required to work beyond regular business hours on short notice.

Your resiliency is essential to meet the physical and emotional demands of this position. You will be immersed in high-stress and crises, with plenty of support and resources accessible to you. You must be able to work under pressure and be personally and professionally committed to inclusively working with culturally diverse individuals.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Additional Information

This posting will be used to fill opportunities in either the Foster Care or Adoption Program areas.

What We Offer

We offer many perks and benefits, based on your employment status including:

• Reimbursement for your registration fees to the NS College of Social Workers.
• Out-of-province applicants may be eligible to apply for moving expenses.
• Ability to earn overtime and shift premiums for weekend and after-hours work.
• Travel and car allowance.
• Career possibilities, guidance and coaching, and ongoing training.
• Three weeks vacation to start, and annual pay progression.
• Employee and Family Assistance Programs (EFAP).
• Health, Dental, Life Insurance, General illness, Short and Long Term Disability.

Pay Grade: PR 09- PR 15

Salary Range: $2,385.98- $3,693.39 Bi-Weekly

Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Persons of African Descent, Racialized Persons, Persons with Disabilities, 2SLGBTQIA+ Persons and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement

We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at.