AI-Enabled Data Platforms BA (12‑Month Contract)

MetLife Insurance; Sydney; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

MetLife Australia is seeking a Technical Business Analyst to connect business, data and technology teams for data platforms, analytics, and reporting solutions. You will translate needs into testable requirements, manage backlogs and ensure traceability from business asks to delivered outcomes in a regulated environment.

You will work with architecture, engineering and governance teams to support data flows, quality, metadata and accessibility, while ensuring readiness for production and change

Qualifications

• Bachelor’s degree or equivalent practical experience in Business Analysis, Information Systems, Data or a related discipline.
• Proven experience as a Technical Business Analyst supporting data, analytics, reporting or financial services tech.
• Strong SQL knowledge and data analysis capability for requirements validation and data product delivery.
• Experience eliciting, documenting and managing business, functional, non-functional and data requirements in Agile and waterfall environments.
• Demonstrated ability to produce high-quality user stories, acceptance criteria and requirements documentation.
• Ability to collaborate with stakeholders, engineers, testers and product teams to manage scope, risks and delivery trade-offs.

Responsibilities

• Partner with business product owners, Data & Analytics leaders, architects and engineers to understand needs, priorities and success measures.
• Lead requirements elicitation for data, analytics, reporting and platform initiatives to advance data foundations.
• Translate business and technical needs into clear user stories, acceptance criteria, data mappings and definitions of done.
• Facilitate workshops and interviews to identify requirements and dependencies.
• Manage and prioritise backlogs, maintaining traceability between outcomes, requirements and delivered functionality.
• Assess impact of changes on data products, considering quality, metadata, lineage and access.
• Support UAT planning, execution, defect resolution and acceptance evidence.
• Maintain current, version-controlled documentation across systems and repositories.
• Triages business queries and coordinates resolution across teams and partners.
• Support production readiness with operational docs and communication plans.
• Identify risks, data issues and dependencies, providing options and next steps.
• Contribute to data governance, privacy, security and regulatory compliance initiatives.
• Leverage AI tools to improve analysis, documentation and knowledge management.
• Identify opportunities to reduce manual effort and improve delivery with templates and reusable artefacts.

Skills

SQL

Data modelling

Stakeholder engagement

Requirements elicitation

Workshops facilitation

Agile & Waterfall delivery

Education

Bachelor’s degree or equivalent in related discipline

Tools

Snowflake

Tableau

Azure DevOps

Job description

MetLife Australia is seeking a Technical Business Analyst to connect business, data and technology teams for data platforms, analytics, and reporting solutions. You will translate needs into testable requirements, manage backlogs and ensure traceability from business asks to delivered outcomes in a regulated environment.

You will work with architecture, engineering and governance teams to support data flows, quality, metadata and accessibility, while ensuring readiness for production and change