AI Assurance & Client Services Manager

EY; Adelaide; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible work arrangements

Career development

Comprehensive benefits with flex leave

Gender-neutral paid parental leave

Job summary

EY Oceania is seeking a Manager in the Assurance AI Client Services team to lead AI governance and controls engagements, oversee end-to-end delivery, and drive AI data and model assurance for clients across Assurance. You’ll manage work plans, budgets, and project teams, building trust in AI ecosystems.

You’ll influence growth by contributing to proposals, asset development, and advancing AI audit methodologies within EY’s client services practice, while working in a hybrid setup based in

Qualifications

• Experience at Manager level, or equivalent, in AI, data science, analytics, technology risk, audit analytics, model risk, AI assurance, digital assurance or related field.
• Strong understanding of AI governance, AI risk, controls and assurance concepts, with practical knowledge of AI systems, machine learning concepts, data pipelines, model lifecycle, model testing and AI control environments.
• Experience assessing data readiness, data quality, data integrity or data controls for analytics, AI, audit or assurance purposes, including accuracy, completeness, consistency, timeliness, lineage, bias, suitability and fitness for purpose.
• Experience supporting model testing, model validation, analytics testing or technical assurance procedures, including assessment of model inputs, outputs, performance, robustness, explainability, fairness, monitoring, limitations and controls.
• Strong project and engagement management capability, including planning, coordination, stakeholder communication, escalation and budget management.
• Ability to analyse complex issues, apply judgement and translate technical AI, data and model concepts into clear, practical recommendations for clients, management and stakeholder audiences.

Responsibilities

• Lead AI assurance and advisory engagements across AI governance and controls, AI-ready data, AI systems and models, helping clients build trust, confidence and compliance across their AI ecosystems.
• Manage end-to-end delivery of client engagements, including workplans, budgets, resources, stakeholder relationships and project teams, ensuring high-quality outcomes and exceptional client service.
• Drive AI data and model assurance activities, including assessing AI data readiness, data quality, governance, controls, model performance, explainability, fairness and risk management.
• Support the growth of EY’s AI Client Services practice by enabling client service offerings, contributing to proposals and go-to-market initiatives, building reusable assets, and helping audit and technology risk teams apply AI audit methodologies and guidance.

Skills

AI governance

AI risk

AI assurance

Model risk

Project management

Stakeholder management

Data governance

Data quality

Job description

EY Oceania is seeking a Manager in the Assurance AI Client Services team to lead AI governance and controls engagements, oversee end-to-end delivery, and drive AI data and model assurance for clients across Assurance. You’ll manage work plans, budgets, and project teams, building trust in AI ecosystems.

You’ll influence growth by contributing to proposals, asset development, and advancing AI audit methodologies within EY’s client services practice, while working in a hybrid setup based in