AHCRS Practitioner

Marathon Health Australia; Albury City; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Up to 5 weeks annual leave

Christmas leave bonus

Salary packaging

Job summary

Marathon Health Australia is seeking an After-Hours Crisis Referral Service (AHCRS) Practitioner in Albury to coordinate support for NDIS participants during crisis events across Australia. You will work with NDIA to ensure no one is left behind when emergencies arise.

Join a role that is dynamic, challenging, and rewarding, requiring service coordination, stakeholder engagement, and direct crisis response.

Qualifications

• Experience in coordinating services for clients with complex needs.
• Strong engagement with stakeholders and partner organisations.
• Understanding of NDIS and related service pathways.

Responsibilities

• Respond to crisis calls during after-hours.
• Promote the AHCRS program across jurisdictions.
• Build relationships with stakeholders to connect disability with mainstream services.
• Deliver information sessions and facilitate NDIA coordination.

Skills

Service coordination

Stakeholder engagement

NDIS knowledge

Crisis response

Job description

Marathon Health opportunities Posted: Thu, 24 September 2026

Ready to Be a Game-Changer? Join Marathon Health as an AHCRS Practitioner and help rewrite the story for people in crisis. We’re on the hunt for a bold, solution-savvy person who thrives under pressure, brings initiative to the table, and loves teaming up to make magic happen. If you’ve got the knack for helping and a head for navigating complex systems, then this should be your next big move.

Location: Albury

Role Type: Full-time, full-impact

What’s the Gig? As an After-Hours Crisis Referral Service (AHCRS) Practitioner, you’ll be the calm in the storm—coordinating support for NDIS participants across Australia who are facing unexpected, unavoidable, and unresolvable crisis events. You’ll work closely with the NDIA to make sure no one is left behind when things get tough.

No daily caseloads here! Instead, you’ll:

• Jump into action during crisis calls.
• Promote the AHCRS program across multiple jurisdictions.
• Build rock-solid relationships with stakeholders.
• Deliver info sessions and connect the dots between disability and mainstream services.

This role is unique, challenging, and seriously rewarding. If you’ve got experience in service coordination, stakeholder engagement, and know your way around the NDIS, we want to hear from you.

Heads up: You’ll also need to be part of a rotating after-hours roster (5pm–9am weekdays, 24/7 on weekends and public holidays).

Why Work For Marathon Health

• Up to 5 weeks annual leave + bonus Christmas leave
• Work with a flexible, collaborative dream team
• Use your smarts to create innovative solutions
• Generous on-call and overtime conditions
• Access to leadership and peer support anytime
• Salary packaging to boost your take-home pay
• Discounted Private health cover via Westfund
• Annual PD & Wellbeing allowance to keep you thriving
• Committed to Cultural Safety

If you’re ready to make a real difference and bring your A-game to a role that matters, and let’s change lives—together.