AgTech Performance & Diagnostics Specialist

O'Connors; Echuca; On-site; AUD 90,000 - 120,000; Full time

Job summary

O’Connors in Victoria is seeking a Machine Performance Specialist to join our growing Support Team. You will deliver advanced support to customers and internal colleagues, focusing on improving machine performance and utilising cutting-edge agricultural technology.

This role offers opportunities to train teams, develop reference materials, and collaborate across departments. Travel across our dealership network is expected to support diagnostics and field engagement.

Qualifications

• Proven experience in agricultural machinery, Precision Ag, or technical support roles
• Strong problem-solving and diagnostic capability
• Confidence training both customers and internal teams
• Passion for technology, machinery performance and continuous improvement
• Willingness to travel across dealership network as required

Responsibilities

• Provide specialist support to internal teams and customers via our Support Centre platform
• Deliver training and build capability across teams and customers
• Support troubleshooting and resolution of complex technical or technology-related issues
• Support machine performance, diagnostics and field engagement
• Develop and maintain technical and operational reference materials
• Work collaboratively across departments to support consistent service delivery
• Depending on your specialisation, focus on areas such as Precision Ag technology, telematics, automation and data systems
• Advanced diagnostics across machinery, electrical and hydraulic systems
• Maximise machine performance, training and performance benchmarking

Skills

Agricultural machinery

Precision Ag

Technical support

Diagnostics

Training

Job description

O’Connors in Victoria is seeking a Machine Performance Specialist to join our growing Support Team. You will deliver advanced support to customers and internal colleagues, focusing on improving machine performance and utilising cutting-edge agricultural technology.

This role offers opportunities to train teams, develop reference materials, and collaborate across departments. Travel across our dealership network is expected to support diagnostics and field engagement.